Window covering matter sample stuck at "Checking network connectivity"

RE: Window covering matter sample stuck at "Checking network connectivity"

Amanda Hsieh — Wed, 02 Aug 2023 13:10:04 GMT

Hi,

We need more logs, it will be great to get all logs from the device, however, based on that captured image, I can see that the device has been connected to the Thread Network and started to advertise the SRP service. The log you provided looks normal. It cannot see any issue.

-Amanda H.

RE: Window covering matter sample stuck at "Checking network connectivity"

waatff — Wed, 02 Aug 2023 09:20:00 GMT

Yes, I was following google guide to testing matter devices integration with google home.

RE: Window covering matter sample stuck at "Checking network connectivity"

Amanda Hsieh — Tue, 01 Aug 2023 13:01:58 GMT

Hi,

Did you add VID and PID to the Google console?

Hope this blog can help. Matter: Testing the nRF Connect platform with Apple, Google and Samsung ecosystems

-Amanda H.

RE: Window covering matter sample stuck at "Checking network connectivity"

waatff — Tue, 01 Aug 2023 06:51:26 GMT

Just some information which might be helpful. I managed to add matter device to google home using its public preview version, however still I didn't succeed in adding device to homeassistant. I think, both of these might have some problem with SSED devices, but that's just guessing.

RE: Window covering matter sample stuck at "Checking network connectivity"

Amanda Hsieh — Mon, 31 Jul 2023 16:22:15 GMT

Hi,

Just let you know that I am working on this case and will reply to it later.

Regards,
Amanda H.