https://devzone.nordicsemi.com/f/nordic-q-a/102361/unable-to-activate-ibasis-esimI am trying to activate the iBasis eSIM in the nRF Cloud. But the &quot;Activate SIM&quot; link is greyed out\disabled even after I enter the ID and the PUK. It looks like the eSIM I received has 20-digit ID whereas the EID/ICCID should be 18/19 digits . Pleaseen-USTelligent Community 13Mon, 31 Jul 2023 17:14:16 GMThttps://devzone.nordicsemi.com/thread/439109?ContentTypeID=1Mon, 31 Jul 2023 17:14:16 GMT137ad170-7792-4731-bb38-c0d22fbe4515:7d2db243-e126-44fa-8abc-8f04f3c2cc27sv2k23<p>Thank you! I was able to register the SIM correctly after retrieving the correct ID using the AT commands.</p> <p>I had earlier used the 20 digit printed on the e-SIM I received and that seems to be incorrect.&nbsp;</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/438999?ContentTypeID=1Mon, 31 Jul 2023 11:48:56 GMT137ad170-7792-4731-bb38-c0d22fbe4515:84f257f6-c37c-4a38-8819-9b6f1ce5276cDidrik Rokhaug<p>Hi,</p> <p>Are you sure you entered the ID correctly?</p> <p>You can also get the ICCID from the SIM card by running e.g. the at_client sample (you can find an already compiled version for the Thingy:91 here: <a href="https://www.nordicsemi.com/Products/Development-hardware/Nordic-Thingy-91/Download#infotabs">https://www.nordicsemi.com/Products/Development-hardware/Nordic-Thingy-91/Download#infotabs</a>, use the version in the img_app_bl folder), and running the following AT commands:</p> <p><pre class="ui-code" data-mode="text">AT+CFUN=41 AT%XICCID</pre></p> <p>Best regards,</p> <p>Didrik</p><div style="clear:both;"></div>