Failed to load the bootloader .hex file in nRF connect desktop to nRF52840 DK

RE: Failed to load the bootloader .hex file in nRF connect desktop to nRF52840 DK

AHaug — Tue, 26 Sep 2023 06:43:53 GMT

Glad to hear that using nrfjprog --recover solved the issue!

Please feel free to open new cases if you run into any new issues or have any other cases

Kind regards,
Andreas

RE: Failed to load the bootloader .hex file in nRF connect desktop to nRF52840 DK

Selvablaze — Mon, 25 Sep 2023 14:04:07 GMT

Hi Andreas ,

Thanks for your suggestion.

We are using J-link latest version 7.92f .

We have solved the issue though nrfjprog -f NRF52 --recover command and now we able to debug. Thanks for the support.

RE: Failed to load the bootloader .hex file in nRF connect desktop to nRF52840 DK

AHaug — Mon, 25 Sep 2023 13:15:12 GMT

Hi,

Could you check if you have the correct version of J-link installed? It might be an old version, so updating may help. Have drag and dropped worked at any point during your testing?

Kind regards,
Andreas