Modem Fault in MFW1.3.3

RE: Modem Fault in MFW1.3.3

Håkon Alseth — Mon, 13 Nov 2023 09:33:06 GMT

Hi,

That sounds like a good plan.

Please update the thread with any information towards the subject.

If the problem is specific to the device; we can transfer the case to QA, to do an RMA on this specific device, and run several re-tests on the nRF9160.

Kind regards,

Håkon

RE: Modem Fault in MFW1.3.3

lobaro-theo — Thu, 09 Nov 2023 20:39:56 GMT

It's one specific device in the field. Can't say if there a other devices in the same area. The trace is not available. Will ask the customer to send the device and check it at our office for similar problems.

RE: Modem Fault in MFW1.3.3

Håkon Alseth — Mon, 30 Oct 2023 14:26:55 GMT

Hi Theodor,

Unfortunately, I could not find any references to this specific PC value for MFW v1.3.3.

Is this one specific device that always shows this error?

Or is there other devices that exhibit the same issue, which are deployed in the same area?

Would it be possible to get a modem trace showing the fault?

Kind regards,

Håkon