The nPM PowerUP tool cannot be updated.

RE: The nPM PowerUP tool cannot be updated.

Edvin — Thu, 18 Apr 2024 12:27:50 GMT

It is not a command. Is there anything located in the folder with that name?

RE: The nPM PowerUP tool cannot be updated.

XT-OWEN — Wed, 17 Apr 2024 13:55:18 GMT

%APPDATA%/nrfconnect/nrfutil-sandboxes/device/ (Windows )

I don't recognize this command;

RE: The nPM PowerUP tool cannot be updated.

Edvin — Tue, 09 Apr 2024 06:58:13 GMT

Hello,

There has been some discussions. It looks like there is currently no alternative to using githubusercontent.com behind the scenes, so if that is blocked in your area, it is not possible to work around this. We are working on an alternative solution, where we host these files on our own websites (nordicsemi.com), with a Chinese mirror. However, this is not something that we have today, and I don't know when that will be in place. For roadmap details, please contact our Regional Sales Manager (RSM) for your area. Send me a PM if you want contact information for our RSM for your location.

However, yesterday I got a question from the team. "We do bundle nrfutil 2.1.1 with 4.4.1 as it is used by quick start". Can you please check what you have in the folder:

~/config/nrfutil-sandboxes/device/ (Linux )
~/Library/Application\ Support/nrfconnect/nrfutil-sandboxes/device/ (Mac)
%APPDATA%/nrfconnect/nrfutil-sandboxes/device/ (Windows )

Best regards,

Edvin

RE: The nPM PowerUP tool cannot be updated.

XT-OWEN — Sun, 07 Apr 2024 06:50:21 GMT

Hi:

Hello, it is already April 7th today, and there is still no reply to this question? Please help to solve it, thank you very much;

RE: The nPM PowerUP tool cannot be updated.

Edvin — Wed, 27 Mar 2024 14:37:09 GMT

I have informed them. I will let you know as soon as I hear from them, unless they reply directly in this ticket.

Please note that we have public holiday here in Norway from tomorrow. Please expect some extra delay in our replies. We will be back on Tuesday, 2nd of April.

Best regards,

Edvin

RE: The nPM PowerUP tool cannot be updated.

XT-OWEN — Wed, 27 Mar 2024 01:35:38 GMT

Has been transferred out of the public; Please help solve this problem;

regards

Owen

RE: The nPM PowerUP tool cannot be updated.

Edvin — Tue, 26 Mar 2024 14:38:00 GMT

Ok, then this is the cause of the issue. It is probably blocked somewhere, and since the update requires this file, it fails.

I don't think there is currently a workaround. I could give you that file, but there is no way to input this into nRF Connect for Desktop.

I know that our nRF Connect for Desktop team is working on alternative methods of installling/updating this, which is not hosted by github, but I don't know when it will be done. Unfortunately, the only way I can think of for you to run this would be to use VPN or something to actually be able to download the file. Or if you can open the ticket to public (instead of private), I can ask our developers to have a look.

Best regards,

Edvin

RE: The nPM PowerUP tool cannot be updated.

XT-OWEN — Tue, 26 Mar 2024 03:09:25 GMT

[quote user="Edvin Holmseth"]raw.githubusercontent.com/.../quote]

Hello, I can't open this website;

[/quote]

RE: The nPM PowerUP tool cannot be updated.

Edvin — Mon, 25 Mar 2024 14:34:02 GMT

Are you able to open that site on the computer that you are on?

https://raw.githubusercontent.com/NordicSemiconductor/nrfutil-package-index/master/bootstrap.json

If it is blocked by a proxy or a firewall, please let me know. I know that some users have struggled with this.

Best regards,

Edvin

RE: The nPM PowerUP tool cannot be updated.

XT-OWEN — Mon, 25 Mar 2024 02:12:30 GMT

RE: The nPM PowerUP tool cannot be updated.

Edvin — Fri, 22 Mar 2024 14:39:56 GMT

Hello Owen,

What does it say if you press the arrow here?

Best regards,
Edvin