Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

RE: Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

Marte Myrvold — Tue, 29 Apr 2025 09:05:04 GMT

Hi,

That is no problem! Thank you for updating me.

Congratulations on the new job! Good to hear that you are still using Nordic products! 🙂

Since you are no longer working on this, I will close the ticket.

Best regards,
Marte

RE: Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

AMarch01 — Mon, 28 Apr 2025 14:06:14 GMT

Sorry about never getting back to you. I have since switched jobs but still using Nordic products.
Sorry to leave this one hanging. I am currently working in the Bluetooth area but may get back around to Matter experiments.
Thanks for all the support.

RE: Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

AMarch — Thu, 02 May 2024 12:04:02 GMT

Hi, I am glad this is still being given consideration. I am currently multitasking so it may be a few days till I can reply. My plan is as follows:
- Install the switch example from 1.5.2 and verify that still functions. I think I did this before but perhaps I didn't', I didn't write it down if I did. This will at least confirm that example code CAN connect to the Samsung device/system. I will keep a log of the nrf52DK output. If it doesn't work, then I will assume there was some kind of firmware change to the Samsung system that is the culprit and we can consider this closed in the short term.

- Install the switch example from 1.6.x and verify its operation with the Samsung unit, capturing the complete log output. At this point I can post this and see if something can be ascertained from this.

-Pull out the raspberry pi with the chip-tools and see what I can get from this.

I will say this is all in service to Nordic. We are currently working with a mostly functional switch sensor.

RE: Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

Marte Myrvold — Thu, 02 May 2024 11:01:20 GMT

Hi,

This ticket has been reassigned to me.

Please upload the complete application log from the device when you have it.

Are you able to test with chip-tool to see if you can commission the light switch using this? This could be useful in figuring out whether the issue is with Samsung Smartthings or with the sample itself.

Best regards,
Marte

RE: Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

AMarch — Mon, 29 Apr 2024 13:25:11 GMT

Ah, I guess I missed the detail. My comment of "doesn't seem to want to connect to any networks" isn't that helpful.
The operation was as follows.

Unit would power off, announcement wouldn't function.
We could enable announcement using the command line interface.
The application would attempt to connect the device to the network. Serial output from the nrf52 would give the impression that the unit was connecting.
nrf52 board would then get stuck, phone software would time out eventually.

I don't have the logs saved. I will attempt to power another unit up and capture the complete log output.
(not a great response I guess)

RE: Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

Maria Gilje — Mon, 29 Apr 2024 06:46:24 GMT

Hello,

Sorry about the delay.

[quote user="AMarch"]Any more information on this? You verified the output, but did you have the same problem of not being able to connect to the device?[/quote]

I don't have a SmartThings hub available, so I can't test the full functionality. I did find that I got the same log for the Matter light switch as you did without initiating commissioning.

I notice that you did not answer the question from my last reply:

[quote user="Maria Gilje"]

AMarch said:
I: 193 [SVR]SetupQRCode: [MT:4CT9142C00KA0648G00]
I: 198 [SVR]Copy/paste the below URL in a browser to see the QR Code:
I: 204 [SVR]project-chip.github.io/.../qrcode.html
I: 213 [SVR]Manual pairing code: [34970112332]

Are you able to initiate the commissioning with one of the above methods from the log?

[/quote]

Please answer if you are able to start commissioning and which method you are trying.

Some screenshots from the SmartThings app can also help.

BR,

Maria

RE: Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

AMarch — Thu, 25 Apr 2024 19:22:17 GMT

Any more information on this? You verified the output, but did you have the same problem of not being able to connect to the device?

RE: Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

AMarch — Wed, 17 Apr 2024 15:04:36 GMT

Yeah, sorry nothing from the app, I am afraid. I really don't know if it has that kind of debug dump. That would be nice for them to have this kind of MODE but realistically, keeping the details out of general users hands is pretty much status quo.

RE: Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

Maria Gilje — Wed, 17 Apr 2024 14:59:50 GMT

Hello,

I can confirm that I get the same log when booting the light switch v2.6.0 and I will continue to work on this.

[quote user="AMarch"]I: 193 [SVR]SetupQRCode: [MT:4CT9142C00KA0648G00]
I: 198 [SVR]Copy/paste the below URL in a browser to see the QR Code:
I: 204 [SVR]project-chip.github.io/.../qrcode.html
I: 213 [SVR]Manual pairing code: [34970112332][/quote]

Are you able to initiate the commissioning with one of the above methods from the log?

If you have a log from the Smartthings app this could be helpful too.

[quote user="AMarch"]I: Initialize binding Handler
I: 220 [SVR]Cannot load binding table: a0
I: Binding Table size: [0]:[/quote]

This can happen during first boot. See the comment in the relevant source file modules\lib\matter\src\app\clusters\bindings\BindingManager.cpp here.

Best regards,

Maria

RE: Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

AMarch — Wed, 17 Apr 2024 13:28:39 GMT

I am guessing from the lack of response that no one else has seen this?

RE: Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

AMarch — Mon, 15 Apr 2024 18:19:15 GMT

Sorry about the delay on this.
This is the 2.6.0 version of the Matter Switch example.
After starting the Binding, the above is shown on the serial output. After this, the connection will time out.

This is an nrf52840DK board, the no dfu build I believe.

oops, you asked for the full boot
uart:~$ *** Booting nRF Connect SDK v3.5.99-ncs1 *** I: 24 [DL]BLE address: EC:D7:A9:79:C5:7A I: 33 [DL]CHIP task running I: Init CHIP stack I: 39 [DL]OpenThread started: OK I: 42 [DL]Setting OpenThread device type to SLEEPY END DEVICE I: 48 [SVR]Subscription persistence not supported I: 52 [SVR]Server initializing... I: 55 [TS]Last Known Good Time: 2023-10-14T01:16:48 I: 60 [DMG]AccessControl: initializing I: 64 [DMG]Examples::AccessControlDelegate::Init I: 68 [DMG]AccessControl: setting I: 71 [DMG]DefaultAclStorage: initializing I: 75 [DMG]DefaultAclStorage: 0 entries loaded D: 79 [IN]UDP::Init bind&listen port=5540 D: 83 [IN]UDP::Init bound to port=5540 D: 87 [IN]BLEBase::Init - setting/overriding transport D: 92 [IN]TransportMgr initialized D: 98 [DL]Using Thread extended MAC for hostname. I: 104 [ZCL]Using ZAP configuration... I: 108 [DMG]AccessControlCluster: initializing D: 113 [DL]Boot reason: 1 I: 115 [ZCL]Initiating Admin Commissioning cluster. I: 120 [DIS]Updating services using commissioning mode 0 E: 125 [DIS]Failed to remove advertised services: 3 E: 130 [DIS]Failed to finalize service update: 3 I: 134 [IN]CASE Server enabling CASE session setups D: 139 [IN]SecureSession[0x20002f80]: Allocated Type:2 LSID:32800 I: 145 [SVR]Joining Multicast groups I: 148 [SVR]Server Listening... I: 151 [DL]Device Configuration: I: 154 [DL] Serial Number: 11223344556677889900 I: 159 [DL] Vendor Id: 65521 (0xFFF1) I: 162 [DL] Product Id: 32772 (0x8004) I: 166 [DL] Product Name: not-specified I: 170 [DL] Hardware Version: 0 I: 173 [DL] Setup Pin Code (0 for UNKNOWN/ERROR): 20202021 I: 178 [DL] Setup Discriminator (0xFFFF for UNKNOWN/ERROR): 3840 (0xF00) I: 185 [DL] Manufacturing Date: (not set) I: 189 [DL] Device Type: 65535 (0xFFFF) I: 193 [SVR]SetupQRCode: [MT:4CT9142C00KA0648G00] I: 198 [SVR]Copy/paste the below URL in a browser to see the QR Code: I: 204 [SVR]project-chip.github.io/.../qrcode.html I: 213 [SVR]Manual pairing code: [34970112332] I: Initialize binding Handler I: 220 [SVR]Cannot load binding table: a0 I: Binding Table size: [0]: E: 226 [DL]Long dispatch time: 190 ms, for event type 2

RE: Matter Litghtswitch example v2.6.0 not connecting to border router control system. (Smartthings Station )

Maria Gilje — Mon, 08 Apr 2024 14:51:46 GMT

Hi A M,

At which point in the connection procedure does the device fail?

Please share the log from the DK from boot to unsuccessful connection.

Best regards,

Maria

P.S. I added a Matter tag manually for your ticket.