Unable to install downloadable app

RE: Unable to install downloadable app

Claudio Rosa — Wed, 12 Jun 2024 12:42:36 GMT

Good morning,

I don´t want to be right, just that the the PPK II working fine is my target. Then I did the change for what you wrote, I mean TEMP=D:\TEMP, and It is working fine.

Have a nice week.

Regards,

Claudio

www.linkedin.com/in/claudio-rm-rosa

RE: Unable to install downloadable app

Turbo J — Wed, 12 Jun 2024 09:24:51 GMT

The missing sub directory is clearly a user error here. The mkdir call will AFAIK always fail on a pure drive letter or its Root directory.

The correct solution is to use a sub directoy, i.e.

set TEMP=D:\TEMP

instead of trying to use a drive Root. Note that some drives generally disallow user writing (i.e. C: drive).

The code is trying to create the TEMP dir in case it was missing - which would succeed if and only if you use a subdir.

Environment variables are user accessible - but MS tried to bury the UI rather deep in menus. Check and change your TEMP environment variable.

Note that TEMP points to a suitable location by default on windows - you or a program had changed this in the past.

RE: Unable to install downloadable app

Claudio Rosa — Mon, 10 Jun 2024 19:09:12 GMT

I found the source, I mean the error messagem in the PPK II software inside of index.js, not the root cause yet, as I suspected, in the npm installation:

C:\Users\Claudio Rosa\AppData\Roaming\npm\node_modules\aws-cdk\lib\index.js

var permissionError=pth=>{const error2=new Error(`operation not permitted, mkdir '${pth}'`);

This where to find the error message that I reported in the case.

RE: Unable to install downloadable app

Claudio Rosa — Mon, 10 Jun 2024 14:22:36 GMT

Good morning,

I am certified Windows Engineer with more then 30 years of experience in IT, then I prepared my computer to be able to be simple, and as you can see in the partition the computer has more the 5GB free. If I need to clean the temporary files, I just delete the entire partition D: disk because all of files the I have there are temporary.

This computer configuration has more than 4 years without problems.

The entire disk partition is dedicate for temporary files.

Thank you by your effort to help, but I am not seeing what is the relationship because it was working two week ago. But when I tried to do a update in the PPK II software, the process failed and I can´t reinstall it anymore

As I am begining to try to learn Zephyr in the nRF52840-DK in the course nRF Connect SDK Fundamentals , I installed the VSCode the preparation, and maybe something in the instalation changed the npm configurations.... just maybe....

Take a look in the disk partitions in the screenshot below:

RE: Unable to install downloadable app

Turbo J — Mon, 10 Jun 2024 08:16:51 GMT

Setting TEMP to a drive is not recommended. Always use a folder (like D:\TEMP) for the temporary dir.

I believe you can run out of space for file/folder names in the root folder - at least it was this way on FAT/ExFAT. You cannot really run out of space in a sub folder (these auto expand as long as there is free disk space).

This also makes it much easier to set up proper privileges/ACLs. Note that you may need to use command line tools if you run home windows version.

RE: Unable to install downloadable app

runsiv — Mon, 10 Jun 2024 07:44:00 GMT

The feedback I got was the application uses whatever the computer has set as the "temp" directory as the source for where to create a folder for some files. so I do not unfortunately have any good solution for you if admin did not work

Regards

Runar

RE: Unable to install downloadable app

Claudio Rosa — Fri, 07 Jun 2024 16:04:43 GMT

Thank you by your support.

Cláudio

RE: Unable to install downloadable app

runsiv — Fri, 07 Jun 2024 12:39:05 GMT

Just as a temporary workaround there is a python lib that allows you to control the PPK over CLI which might be worth checking out https://github.com/IRNAS/ppk2-api-python

Its no graphical application and it is not made by us. However it has some pros like it would be easier to integrate with automated testing

Regards

Runar

RE: Unable to install downloadable app

Claudio Rosa — Fri, 07 Jun 2024 12:25:47 GMT

Thank you by your support.

It is not a critical mission but, the PPK II measurements was stopped after the update failure, then my low power tests that I am developing it was stopped too.

I am waiting for your news about it.

Have a nice weekend.

Cláudio

RE: Unable to install downloadable app

runsiv — Fri, 07 Jun 2024 12:21:08 GMT

Hi thanks for your patience. I'm waiting to hear back from the Nrf Connect for desktop team and will update you when I have anything.

Regards

Runar

RE: Unable to install downloadable app

Claudio Rosa — Wed, 05 Jun 2024 23:27:07 GMT

It is installed here: "C:\Users\Claudio Rosa\AppData\Local\Programs\nrfconnect\nRF Connect for Desktop.exe

The problem is happening when I try to install other apps......

I already tried to install as administrator, but the problem is the same.

With some of applications that we have under "nRF Connect for Desktop" to be installed, they are having the same error message when I try to install them.

I saw in some Forums people doing a relationship with a Windows PATH for npm as the root cause, but it didn´t work for me.

RE: Unable to install downloadable app

runsiv — Wed, 05 Jun 2024 09:23:38 GMT

Hi Claudio

Just a quick question. Where is your other nRF Connect for desktop apps stored? The feedback I got from our developers was that there was no way to change the process and they asked if you could run the installer as admin. I'm not sure if this will work for it the app tries to place the files there permanently as it as a temp drive as you said

Regards

Runar

RE: Unable to install downloadable app

runsiv — Tue, 04 Jun 2024 06:38:30 GMT

Hi Claudio. I have not seen that one before so I have to ask internally, will get back to you when I have something

Regards

Runar