nRF Connect Extension for VS code not working

RE: nRF Connect Extension for VS code not working

Øyvind — Wed, 03 Jul 2024 12:57:28 GMT

I'm glad you were able to solve the issue! Happy to help 🙂

Kind regards,
Øyvind

RE: nRF Connect Extension for VS code not working

Suhas_MS — Wed, 03 Jul 2024 12:48:30 GMT

Until now, I did manual installation with west and updated every time with GIT and it worked with the extension when I SET `ZEPHYR_BASE` environment variable.

I used nRF Connect desktop application now and the extension worked. I do not understand how but I am happy that it works.

Thank you for your support.

Regards,
Suhas

RE: nRF Connect Extension for VS code not working

Øyvind — Wed, 03 Jul 2024 12:11:07 GMT

Just to debug the issue at hand, could you please try installing the SDK using nrfutil toolchain manager to see if this fails as well? Or even try it with the Toolchain Manager found in our nRF Connect for Desktop application.

Have not asked this before, but have been able to use the VS code extension before?

RE: nRF Connect Extension for VS code not working

Suhas_MS — Wed, 03 Jul 2024 09:01:23 GMT

Hello,
The C++ runtime is installed and also up to date.

Regards,
Suhas

RE: nRF Connect Extension for VS code not working

Øyvind — Wed, 03 Jul 2024 07:57:59 GMT

Thank you for providing this screenshot. I have forwarded to our SW developer team. They ask if you can confirm that the c++ runtime is installed please. You can find it in e.g. "Add and remove programs" in Windows

Kind regards,
Øyvind

RE: nRF Connect Extension for VS code not working

Suhas_MS — Mon, 01 Jul 2024 12:48:34 GMT

Hello Øyvind ,

I have installed VS code again fresh as instructed in this thread . I have also not opened any folders or applications.

Just by opening VS code, nRF connect extension, and Developer tools. There are no errors in console, but extension is still stuck.

Thank you.

Regards,
Suhas

RE: nRF Connect Extension for VS code not working

Øyvind — Mon, 01 Jul 2024 08:20:54 GMT

Hi Suhas,

could you please open the developers tools and look at the console, this is found under Help in VS Code:

Do you get any errors or warnins in the Console tab?

RE: nRF Connect Extension for VS code not working

Suhas_MS — Fri, 28 Jun 2024 14:34:06 GMT

Hello Øyvind ,

When I press "Generate Support information", nothings happens. The extension is always stuck as shown in the picture.
I am using Windows operating system and I have tried,

- restarting VS code
- restarting Computer
- re-installing VS code several times
- following instructions given in this thread

I ran out of options to fix this

Thank you

Regards,
Suhas

RE: nRF Connect Extension for VS code not working

Øyvind — Fri, 28 Jun 2024 12:17:09 GMT

Hello Suhas,

Can you please provide the output from running nRF Connect: Generate Support information? Copy and paste into this ticket.

What happens if you close and restart VS code? Or restart the computer?

Kind regards,
Øyvind