"Connected Devices" pane missing entirely from nRF Connect extension window in VS Code on Windows 11

RE: "Connected Devices" pane missing entirely from nRF Connect extension window in VS Code on Windows 11

Priyanka — Mon, 07 Oct 2024 09:26:17 GMT

Hi,

Please create a new ticket so that we can assist you better.

Regards,

Priyanka

RE: "Connected Devices" pane missing entirely from nRF Connect extension window in VS Code on Windows 11

alloneword — Fri, 04 Oct 2024 15:24:23 GMT

Hello Priyanka ,

The nRF Connect VS Code extension was previously working fine for me, but as of today I am having the same problem as the original poster ("Connected Devices" pane is missing completely with no option to show it). Reinstalling the extension did not resolve the issue.

Below is my Support Information:

IMPORTANT: The data below could contain sensitive or confidential information about your environment.
If you do not wish this to be seen by others, please make sure to remove it before sharing.

For help and support, visit the Nordic DevZone at https://devzone.nordicsemi.com/.

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    "vscodeRoot": "c:\\Users\\USERNAME\\AppData\\Local\\Programs\\Microsoft VS Code\\resources\\app",
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  "activeBuild": "c:\\nordic\\gogs\\PROJECT\\build",
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    "c:\\ncs\\v1.7.0\\toolchain\\opt\\bin\\gperf.exe": "3.1",
    "c:\\ncs\\v1.7.0\\toolchain\\opt\\bin\\dtc.exe": "1.4.7",
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RE: "Connected Devices" pane missing entirely from nRF Connect extension window in VS Code on Windows 11

Priyanka — Mon, 29 Jul 2024 11:59:55 GMT

That sounds great! Glad to hear that it works now. 🙂

-Priyanka

RE: "Connected Devices" pane missing entirely from nRF Connect extension window in VS Code on Windows 11

Chasen — Fri, 26 Jul 2024 15:48:44 GMT

Hello Priyanka,

It seems like the problem has resolved it self with the most recent update to nRF Connect for Desktop. After updating, my vs code seems to show the connected device pane when I first open vs code. Not sure if it is a coincidence with something else that change, but I havent updated anything else to my recollection. Thank you for the assistance!

RE: "Connected Devices" pane missing entirely from nRF Connect extension window in VS Code on Windows 11

Priyanka — Thu, 18 Jul 2024 09:50:59 GMT

Hi,

Thank you for the details. I have shared this with the extension developers and will get back to you as soon as I hear from them.

-Priyanka

RE: "Connected Devices" pane missing entirely from nRF Connect extension window in VS Code on Windows 11

Chasen — Wed, 17 Jul 2024 15:34:30 GMT

Thanks for the update Priyanka, please see below

[08:33:23] nRF Command Line Tools 10.24.2 are up to date
IMPORTANT: The data below could contain sensitive or confidential information about your environment.
If you do not wish this to be seen by others, please make sure to remove it before sharing.

For help and support, visit the Nordic DevZone at devzone.nordicsemi.com/.

{
  "platform": {
    "os": "win32",
    "osVersion": "Windows 11 Pro",
    "osKernel": "10.0.22631",
    "vscode": "1.91.1",
    "electron": "29.4.0",
    "node": "v20.9.0"
  },
  "system": {
    "date": "2024-07-17T15:33:32.390Z",
    "vscodeRoot": "c:\\Users\\Chasen Peters\\AppData\\Local\\Programs\\Microsoft VS Code\\resources\\app",
    "nrfConnectForDesktopInstalled": true,
    "vscodeUptime": "00:00:12",
    "osUptime": "20:25:05",
    "cpu": "13th Gen Intel(R) Core(TM) i7-13800H"
  },
  "workspace": {
    "name": "spi_flash",
    "workspaceFile": null,
    "folders": [
      "c:\\sandbox\\spi_flash"
    ]
  },
  "sdks": [
    {
      "version": "v2.6.1",
      "path": "c:\\ncs\\v2.6.1"
    },
    {
      "version": "v2.5.3",
      "path": "c:\\ncs\\v2.5.3"
    }
  ],
  "activeBuild": "c:\\sandbox\\spi_flash\\build",
  "apps": [
    {
      "workspace": "c:\\sandbox\\spi_flash",
      "uri": "c:\\sandbox\\spi_flash",
      "buildConfigurations": [
        {
          "id": "c:\\sandbox\\spi_flash\\build",
          "name": "build",
          "boardId": "nrf5340dk_nrf5340_cpuapp_ns",
          "type": "Zephyr",
          "isChild": false,
          "isStale": false,
          "taskBindings": {
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  "topdir": "c:\\ncs\\v2.5.3",
  "workspaceState": "freestanding-ready",
  "toolchains": [
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      "path": "c:\\ncs\\toolchains\\cf2149caf2"
    }
  ],
  "connectedDevices": [],
  "deviceProvider": "nrfjprog",
  "tools": {
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    "C:\\Program Files\\SEGGER\\JLink_V796s\\JLink.exe": "7.96s",
    "C:\\Program Files\\Nordic Semiconductor\\nrf-command-line-tools\\bin\\nrfjprog.exe": "10.24.2",
    "nrfutil": "Not found",
    "C:\\ncs\\toolchains\\cf2149caf2\\opt\\bin\\cmake.exe": "3.21.0",
    "C:\\ncs\\toolchains\\cf2149caf2\\opt\\bin\\Scripts\\west.exe": "1.2.0",
    "C:\\ncs\\toolchains\\cf2149caf2\\opt\\bin\\python.exe": "3.9.13",
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    "C:\\ncs\\toolchains\\cf2149caf2\\opt\\bin\\dtc.exe": "1.4.7",
    "C:\\ncs\\toolchains\\cf2149caf2\\opt\\bin\\gn.exe": "2154",
    "C:\\ncs\\toolchains\\cf2149caf2\\mingw64\\bin\\git.exe": "2.37.3.windows.1",
    "gdbPath": "c:\\ncs\\toolchains\\cf2149caf2\\opt\\zephyr-sdk\\arm-zephyr-eabi\\bin\\arm-zephyr-eabi-gdb.exe"
  },
  "nrfutil": {
    "nrfutil-device": {
      "version": "2.0.0",
      "binPath": "c:\\Users\\Chasen Peters\\.vscode\\extensions\\nordic-semiconductor.nrf-connect-2024.7.13-win32-x64\\platform\\nrfutil\\bin\\nrfutil-device"
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    "nrfutil-toolchain-manager": {
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      "binPath": "c:\\Users\\Chasen Peters\\.vscode\\extensions\\nordic-semiconductor.nrf-connect-2024.7.13-win32-x64\\platform\\nrfutil\\bin\\nrfutil-toolchain-manager"
    }
  },
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      "HOMEDRIVE": "C:",
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RE: "Connected Devices" pane missing entirely from nRF Connect extension window in VS Code on Windows 11

Priyanka — Wed, 17 Jul 2024 11:54:52 GMT

Hi,

Sorry for not clarifying. If you press "Ctrl + Shift + P" and then type Generate Support Information and select this, you will obtain the support information. Please attach that.

-Priyanka

RE: "Connected Devices" pane missing entirely from nRF Connect extension window in VS Code on Windows 11

Chasen — Tue, 16 Jul 2024 16:41:17 GMT

Hello Priyanka,

Thank you for the quick response, could you clarify what you mean by support information? If you mean version of my vs code and windows, you can find that below

--Windows--

Edition    Windows 11 Pro
Version    23H2
Installed on    ‎11/‎22/‎2023
OS build    22631.3880
Serial number    0F34C4C23473H7
Experience    Windows Feature Experience Pack 1000.22700.1020.0

--VS Code--

Version: 1.91.1 (user setup)
Commit: f1e16e1e6214d7c44d078b1f0607b2388f29d729
Date: 2024-07-09T22:06:49.809Z
Electron: 29.4.0
ElectronBuildId: 9728852
Chromium: 122.0.6261.156
Node.js: 20.9.0
V8: 12.2.281.27-electron.0
OS: Windows_NT x64 10.0.22631

RE: "Connected Devices" pane missing entirely from nRF Connect extension window in VS Code on Windows 11

Priyanka — Tue, 16 Jul 2024 11:01:45 GMT

Hi,

Could you attache the Support Information? It will help to provide more details.

Regards,

Priyanka