Power Profiler Kit 2 - "No Device Setup Found"

RE: Power Profiler Kit 2 - "No Device Setup Found"

Artnia — Wed, 09 Jul 2025 14:10:52 GMT

Had the same on Ubuntu. Had to

install https://github.com/NordicSemiconductor/nrf-udev
update JLink to V8.18
update NRFConnect to 5.2.0
restart NRFConnect
reconnect PPK2

RE: Power Profiler Kit 2 - "No Device Setup Found"

Ziga Miklosic — Fri, 06 Jun 2025 07:01:31 GMT

Installing the lastest nRF Connect for Desktop v5.2.0 solved the problem for me 🙂

RE: Power Profiler Kit 2 - "No Device Setup Found"

Ziga Miklosic — Thu, 22 May 2025 06:54:48 GMT

Hi,

I'm facing the same problem with Win11.
Edition Windows 11 Pro
Version 24H2
Installed on ‎16/‎05/‎2025
OS build 26100.4061
Experience Windows Feature Experience Pack 1000.26100.84.0

Device Manager finds PPK2 as "unknown" device:

Using the latest JLink driver V836 (installed by "JLink_Windows_V836_x86_64.exe").

I've tried to connect PPK2 directyl to PC and thru hub, but get the same resutls. I even connect the additional USB for power just to make sure that the power is not a limiting factor here. So the @Evan24 solution does not work for me.

Do we have any update on that topic? What else should I try?

Thank you!

Support

RE: Power Profiler Kit 2 - "No Device Setup Found"

Evan24 — Fri, 19 Jul 2024 13:33:15 GMT

Hi Priyanka,

It looks like the power distribution settings on my computer does cause a lower/unstable power supply to the board. I did try it with another computer setup with similar results. I will keep that in mind as I use the board for measurements and just ensure I have a proper power supply to the board.

Thanks for your help!

RE: Power Profiler Kit 2 - "No Device Setup Found"

Priyanka — Fri, 19 Jul 2024 09:23:22 GMT

Hi Evan,

Unstable or low power supply can cause such problems. Maybe it's an issue with that USB port in your PC? Have you tried some other USB ports on your computer and checked if the issue persists?

-Priyanka

RE: Power Profiler Kit 2 - "No Device Setup Found"

Evan24 — Thu, 18 Jul 2024 14:35:51 GMT

So instead of plugging it into my computer directly, I plugged it into a docking station that my computer was hooked up to and it was able to connect to the power profiler just fine. Has this phenomenon been observed before? I'm speculating that my computer wasn't sending sufficient power to the board.

RE: Power Profiler Kit 2 - "No Device Setup Found"

Evan24 — Thu, 18 Jul 2024 13:14:00 GMT

Hi Priyanka,

I have a PCA63100 V1.0.1 from 2023.5...

It appears on bootup of the power profiler, when I connect the PPK2 to the computer that there is no prompt for any programming that appears.

RE: Power Profiler Kit 2 - "No Device Setup Found"

Priyanka — Thu, 18 Jul 2024 09:29:40 GMT

Hi Evan,

It should be possible to work with the Windows11. I have no issues at my end. When you connect the PPK2, do you get a prompt to program?

Could you also tell me your PPK2 revision? You can find this on the small white sticker on the PPK2.

Regards,

Priyanka