How to fetch HWID from nRF91 series (non-DK)

RE: How to fetch HWID from nRF91 series (non-DK)

Felipe Dantas — Thu, 05 Dec 2024 11:59:25 GMT

Hi, Hakon

I'm with the same problem. I need to implement FOTA on my project and followed the steps presents on exercice about FOTA in nrf intermediate course, but I ran into an issue where I couldn't provision the nrf9160 on the nrf cloud. The FOTA exercise already assumes that your device is already provisioned, but mine isn't and I can't get do that. I searched the forum and found this thread. I read the guide you referenced, I was able to obtain the attestation token through the AT command presented, but when I insert it into the "clain device" on the nrf cloud, I get the message that the device is not compatible. Reading the documentation a little more, I saw that in fact the compatibility of this solution with the nrf9160 is limited and that it is necessary to contact support. Now I don't know exactly how to continue. Any help will be welcome.

RE: How to fetch HWID from nRF91 series (non-DK)

zachary_z — Wed, 06 Nov 2024 12:51:43 GMT

Yes, however I will note that HWID was required for the provisoining process. In the end, we used the hw_id sample program to fetch the HWID.

RE: How to fetch HWID from nRF91 series (non-DK)

Hakon — Wed, 06 Nov 2024 12:49:32 GMT

I see you replied in a different ticket that you found a solution to what I assume is the same problem. Can this be closed?

RE: How to fetch HWID from nRF91 series (non-DK)

zachary_z — Wed, 30 Oct 2024 08:58:04 GMT

Thank you for this! However, I am not making progress. I claimed my device with the attestation token, but my device says it is not connecting to nRF Cloud, and my device is not visible in Device Management -> Devices. Power cycling our device does not solve the issue. Did I miss something in the provisioning? Our device is running the nRF Cloud multiservice example program, if that matters.

RE: How to fetch HWID from nRF91 series (non-DK)

Hakon — Thu, 17 Oct 2024 12:54:15 GMT

Hello,

[quote user=""]In order to provision a chip to nRF Cloud, the IMEI and HWID is required.[/quote]

HWID is no longer required for new devices. Please check out this guide for how to get started with nRF Cloud.