The SIM activation will never finish

RE: The SIM activation will never finish

Ken Takahashi — Tue, 19 Nov 2024 07:10:02 GMT

I was able to activate the SIM and register it on the device.
After investigating the cause, I found that the band lock status of the nRF9610DK's default settings was different from the LTE bands in Japan, so I was able to register it without any problems after making the correct settings.
Thank you for your cooperation.

RE: The SIM activation will never finish

Ken Takahashi — Tue, 19 Nov 2024 05:42:39 GMT

I just trid to add LTE Device.

The display was indicated "There was an error adding your device: No device found for this id. The device has not yet been just-in-time provisioned. Troubleshoot nRF Code 40412"
The Code 40412 is
" No device found for this id. The device has not yet been provisioned."

I followed the resolution column to find out.
I determined that all ID, PIN number and other codes are fine.
I suspect that the LTE connection is not working.
In fact, I entered the AT+CESQ command and got the following response.
> AT+CESQ

+CESQ: 99,99,255,255,255,255
What is the problem with a strong signal but no connection?

RE: The SIM activation will never finish

Ken Takahashi — Tue, 19 Nov 2024 04:28:47 GMT

Probably, the activation is not yet complete.

RE: The SIM activation will never finish

Ken Takahashi — Tue, 19 Nov 2024 03:25:34 GMT

Hi Tuomas,

Thanks for your advice.

I just retry to continue the Exercise 1 on academy.nordicsemi.com/.../

But, i still cannot do "6. Activate the SIM card."

Then , it display below messages on Serial Terminal console:

[00:11:51.928,466] <wrn> location: Current cell ID not valid
[00:11:51.928,466] <wrn> location: No cellular neighbor cells or Wi-Fi access points found
[00:11:51.928,527] <err> location: Location acquisition failed and fallbacks are also done
[00:11:51.928,558] <wrn> location_module: Getting location failed

I am following the instructions in Exercise 1.
However, it seems that the actual display differs from the web instructions:

https://academy.nordicsemi.com/courses/cellular-iot-fundamentals/lessons/lesson-1-cellular-fundamentals/topic/lesson-1-exercise-1/.

Actual Display:

RE: The SIM activation will never finish

Dustin Huff — Fri, 15 Nov 2024 07:43:24 GMT

In Japan, the iBasis is compatible with LTE-M. See https://ibasis.com/solutions/network-coverage/iot-connectivity/ watermelon game

Does the successful activation of the nRF Cloud SIM mean that the activation was completed?

RE: The SIM activation will never finish

Tuomas P — Fri, 15 Nov 2024 07:16:49 GMT

The iBasis works in Japan on LTE-M. See https://ibasis.com/solutions/iot-connectivity/network-coverage/

Does the nRF Cloud SIM activation indicate that the activation was successful?

Do you have the correct SIM in the device, the activated one?

Please note that the "AT+CSQ" is G2 and G3 networks. For example in my test device, the cloud connection is working, the "AT+CSQ" gives the "99,99" indicating that there is no signal.

If you keep the serial terminal open to see traces from the Asset Tracker v2 app, what does those traces say?

Are you connecting to nRF Cloud or your own service? If you are trying to connect to the nRF CLoud, did you "add Device" to your account?

RE: The SIM activation will never finish

Priyanka — Thu, 14 Nov 2024 12:08:58 GMT

Hi Ken,

I have reported this to the Cloud team and will get back to you as soon as I get a response.

Regards,

Priyanka