Can not add new device in NRF Cloud

RE: Can not add new device in NRF Cloud

Øyvind — Thu, 21 Nov 2024 11:49:31 GMT

Hello, that is very good news!

Kind regards,
Øyvind

RE: Can not add new device in NRF Cloud

KietPT — Thu, 21 Nov 2024 01:47:04 GMT

Hello,

I have solved this problem, the problem is that the sim that came with the board is not supported where I tested. So I replaced it with a local sim.

RE: Can not add new device in NRF Cloud

Øyvind — Mon, 18 Nov 2024 11:31:12 GMT

Hello,

What version of the Asset Tracker v2 are you running, and what modem FW does you device have? Are you able to provide full logs from your device?

Kind regards,
Øyvind

RE: Can not add new device in NRF Cloud

KietPT — Fri, 15 Nov 2024 03:01:24 GMT

[00:11:07.463,195] <inf> app_event_manager: CLOUD_EVT_CONNECTION_TIMEOUT
[00:11:07.463,989] <inf> app_event_manager: CLOUD_EVT_CONNECTING
[00:11:07.465,179] <err> nrf_cloud_integration: NRF_CLOUD_EVT_TRANSPORT_CONNECT_ERROR: -3