Regarding the behavior of link

RE: Regarding the behavior of link

dejans — Mon, 16 Dec 2024 16:44:35 GMT

Hi,

Thank you for additional logs.

Since there are no errors when using NCS v2.8.0, I recommend that you continue using that NCS version if there isn't anything that is preventing you from doing that.

Best regards,
Dejan

RE: Regarding the behavior of link

tommy — Mon, 16 Dec 2024 09:11:53 GMT

Thank you for your reply.

When does this discovery error happen?
⇒As a procedure, turn on the power for both the headset and the gateway and link them.
After that, if you turn off and then turn on the power on the headset side only, the link sometimes fails to re-establish.

How often is "sometimes"?
⇒Occurs about once in 30 times.

Can you try to update to the newest NCS version and test with it? Please also provide the same logs on both sides.
⇒I have obtained the logs using SDK 2.8.0 and will send them to you.
Since there were no failures with SDK 2.8.0, only the logs from successful attempts are included.

devzone.nordicsemi.com/.../SDK2.8.0_5F00_SuccessLog_5F00_GW.txt devzone.nordicsemi.com/.../SDK2.8.0_5F00_SuccessLog_5F00_HL.txt

RE: Regarding the behavior of link

dejans — Tue, 10 Dec 2024 10:38:12 GMT

Hi,

[quote user=""]sometimes Link processing does not work correctly and the following log output:

. cis_gateway: Discovery failed: 14[/quote]

Can you provide more information about this? How often is "sometimes"? When does this discovery error happen?

Can you try to update to the newest NCS version and test with it? Please also provide the same logs on both sides.

Best regards,
Dejan

RE: Regarding the behavior of link

tommy — Tue, 10 Dec 2024 01:51:23 GMT

>Do you use nrf5340_audio-dk on both ends? How many headsets do you use?
Yes for both ends.

We use 1 headset vs 1 gateway.

>Is your log shown for NCS v2.3.0 or for NCS v2.7.0?

Please find the attached files.
These are the Logs gotten by NCS v2.3.0.
devzone.nordicsemi.com/.../SDK2.3.0_5F00_FailureLog_5F00_GW.txt devzone.nordicsemi.com/.../SDK2.3.0_5F00_FailureLog_5F00_HL.txt devzone.nordicsemi.com/.../SDK2.3.0_5F00_SuccessLog_5F00_GW.txt devzone.nordicsemi.com/.../SDK2.3.0_5F00_SuccessLog_5F00_HL.txt

RE: Regarding the behavior of link

dejans — Mon, 09 Dec 2024 17:31:15 GMT

Hi,

Which application(s) do you use on your devices?

[quote user=""]We have gotton the logs by EVK.[/quote]

Do you use nrf5340_audio-dk on both ends? How many headsets do you use?

[quote user=""]This problem happens in SDK 2.3.0, and improved in 2.7.0.[/quote]

Is your log shown for NCS v2.3.0 or for NCS v2.7.0?

Please provide full logs from all devices by clicking on Insert -> Image/video/file -> Upload.

Best regards,
Dejan