https://devzone.nordicsemi.com/f/nordic-q-a/117248/device-shows-up-in-nrf-connect-for-mobile-app-but-not-in-the-nrf-connect-device-manager-appI am trying to do an OTA update of the firmware on my device. I am using Nrf Connect SDK 2.1. I followed some of the tutorials and setup the device to advertise the SMP UUID. Using the Nrf Connect Mobile app I can see the device after the scan as belowen-USTelligent Community 13Thu, 02 Jan 2025 17:38:56 GMThttps://devzone.nordicsemi.com/thread/516696?ContentTypeID=1Thu, 02 Jan 2025 17:38:56 GMT137ad170-7792-4731-bb38-c0d22fbe4515:5a5e0571-2bcc-46a8-a87f-0c70281b0322Wouter Van Bastelaere<p>I did find that if i connect using the nrf connect app that the device will be in the list of &quot;saved&quot; in the device manager app.<br />From which point&nbsp;you can update.</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/514885?ContentTypeID=1Fri, 13 Dec 2024 12:23:38 GMT137ad170-7792-4731-bb38-c0d22fbe4515:74b26b9c-a03e-4327-b733-d67c7ba7bb7edejans<p>Hi,<br /><br />Yes, it looks like noisy environment is causing this issue.<br /><br />Best regards,<br />Dejan</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/514794?ContentTypeID=1Thu, 12 Dec 2024 15:42:30 GMT137ad170-7792-4731-bb38-c0d22fbe4515:cbcb4cfd-8514-491f-aee7-c656f0021bccdamras<p>Yes I have unticked both.</p> <p>Looks like its is the &lt;80db noise threshold because if you look at the screenshot the RSSI is -84db. This is why it is not appearing in the Manager App.</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/514785?ContentTypeID=1Thu, 12 Dec 2024 14:48:38 GMT137ad170-7792-4731-bb38-c0d22fbe4515:848df120-c3f3-4abf-9ed0-eae7d9b56bdbdejans<p>Hi,<br /><br />Can you try unchecking both options as shown below?<br /><img style="max-height:240px;max-width:320px;" src="https://devzone.nordicsemi.com/resized-image/__size/640x480/__key/communityserver-discussions-components-files/4/pastedimage1734014662585v1.png" alt=" " /><br /><br />Your problem might also be related to <a href="https://github.com/NordicSemiconductor/Android-nRF-Connect-Device-Manager/blob/e15a45d78061d363d627e62b5255e21bff0e99b0/sample/src/main/java/io/runtime/mcumgr/sample/viewmodel/scanner/ScannerViewModel.java#L282">isNoise()</a>. You can read the comment for isNoise() for more information.<br /><br />Best regards,<br />Dejan</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/514776?ContentTypeID=1Thu, 12 Dec 2024 14:41:36 GMT137ad170-7792-4731-bb38-c0d22fbe4515:e34ff272-449c-4f56-8a34-931ac921b6f5damras<p>yes it is a custom board. Is there a minimum rf signal level limit on the Device Manager App?&nbsp;</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/514772?ContentTypeID=1Thu, 12 Dec 2024 14:34:56 GMT137ad170-7792-4731-bb38-c0d22fbe4515:5d5f36a9-f09e-4593-8a51-387a1db6cabadejans<p>Hi, <br /><br />Which device do you use? Is it a custom board with nRF5340?<br /><br />Best regards,<br />Dejan</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/514762?ContentTypeID=1Thu, 12 Dec 2024 13:59:37 GMT137ad170-7792-4731-bb38-c0d22fbe4515:750d33eb-4775-42ae-9976-c828810582f0damras<p>Hi the screen shot is the device appearing in the Nrf Connect Mobile App (4.29.0)</p> <p>The same device does not appear on the Nrf&nbsp; Connect Device Manager (2.2.2)</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/514756?ContentTypeID=1Thu, 12 Dec 2024 13:44:40 GMT137ad170-7792-4731-bb38-c0d22fbe4515:aca6f6ea-9c59-4d1e-b137-401cdf0bddfadejans<p>Hi,<br /><br />What is shown in your screenshot?<br /><br />Which versions of nRF Connect for Mobile and Device Manager applications do you use?<br /><br />Best regards,<br />Dejan</p><div style="clear:both;"></div>