Toolchain manager cannot download nRF Connect SDK v2.8.0

RE: Toolchain manager cannot download nRF Connect SDK v2.8.0

Charlie — Wed, 18 Dec 2024 11:12:25 GMT

Sorry, I mean this one originally Request Error: unable to get local issuer certificate · community · Discussion #36894 · GitHub, but it seems not realted since you understand that the reqirment for certificate check within the app is for security reason.

RE: Toolchain manager cannot download nRF Connect SDK v2.8.0

puz_md — Wed, 18 Dec 2024 10:28:45 GMT

Hi Charlie,

like I mentioned before, there seems to be some security software running which manipulates Github's SSL certificates, using a root of trust that is my own company. If certificate checks are not implemented within the Toolchain Manager, the invoked command line tools that connect to GIT could be updated to accept local certificates / roots of trust.

But I can understand if support for "man in the middle" safety solutions is not wanted in the official releases because of risks to security and code authenticity.

My private PC also installed SDK v2.8.0 without any problems this morning. The error message posted above with failing RPC must have been some random issue or just bad luck that it appeared at the same time.

Conclusion: In my case, using an internet connection which is not connected to the company's intranet (Guest Wifi, private internet connection at home) solved the problem.

Thanks for your feedback so far!

Best regards,
Michael

PS: Your link points forwards to a "drivers/clock_control: stm32: Fixes around LSE clock #36894" discussion which does not help... (it is forwarded to https://github.com/zephyrproject-rtos/zephyr/pull/36894).

RE: Toolchain manager cannot download nRF Connect SDK v2.8.0

Charlie — Wed, 18 Dec 2024 09:48:29 GMT

Hi Michael,

It seems the issue stems from a conflict between GitHub and your company's proxy at a lower network level. Unfortunately, there’s not much improvement that can be made with the Toolchain Manager itself in this scenario.

For reference, you can check this discussion: Request Error: unable to get local issuer certificate · community · Discussion #36894 · GitHub

Best regards,
Charlie

RE: Toolchain manager cannot download nRF Connect SDK v2.8.0

puz_md — Tue, 17 Dec 2024 15:06:10 GMT

Hi Charlie,

unfortunately, deleting the directories and re-installing the software did not help. I even performed a reboot before re-installation.

System report is: [removed]

The log with verbose on: [removed]

Update: I succeeded in cloning the nRF COnnect SDK v2.8.0 now: I switched over to Wifi and used the Guest Network connection. It appears our security software was forging the Github certificate (replaced it with their own certificate / man-in-the-middle), which caused the installer to fail. It seems like the nRF Connect SDK installer does not consider trusted root certificates installed on the PC by my company. (Although the toolchain was downloaded correctly.) It would be nice if you could add this feature to future versions of the toolchain manager (accept locally installed certificates).

The issue on my private PC seems to be different, as there is a different error message (see above, something about RPC). I'll try again with deleting directories and re-installing the toolchain manager PC tonight and give one more update with the results later.

Best regards,
Michael

RE: Toolchain manager cannot download nRF Connect SDK v2.8.0

Charlie — Tue, 17 Dec 2024 10:28:43 GMT

Hi Michael,

Thanks for reaching out for this issue. I have not get similar reprot by far.

Could you try to uninstall and reinstall the whole nRF Connect for Desktop and Toolchain manager app? Try to deletect the following folders

C:\Users\xxx\.nrfconnect-apps

C:\Users\xxx\.nrfutil

C:\Users\xxx\AppData\Roaming\nRF Connect

If the problem still exist, try to share Toolchain Manager v1.5.3->About->Create system report and installing log after enabled Toolchain Manager v1.5.3->About->Verbose Logging.

Support for HWMv2 started from NCS 2.7.0 nRF Connect SDK v2.7.0 Release Notes, so it is better to use NCS 2.8.0 direclty.

Best regards,

Charlie

RE: Toolchain manager cannot download nRF Connect SDK v2.8.0

puz_md — Tue, 17 Dec 2024 09:48:40 GMT

Update: I tried it at home on my private PC last night, there I got this error message which is a bit different:

I have a feeling that the install process proceeded further than in the office (more of the SDK was downloaded/installed, but then removed again as the install process failed).

A similar error message was triggered when installing v2.7.0, but v2.5.3 installed without any problem.