esim card iccid read problem

RE: esim card iccid read problem

Øyvind — Mon, 07 Apr 2025 09:03:31 GMT

Thanks for the update, William!

Kind regards,
Øyvind

William.wei — Mon, 07 Apr 2025 04:22:41 GMT

Thanks Oyvind，

customer has solved that problem. soldering problem.

Regards,

William.

Øyvind — Tue, 01 Apr 2025 11:54:37 GMT

Would it be possible to ask the customer for a modem trace from the failing device?

-Øyvind

Øyvind — Tue, 01 Apr 2025 10:27:54 GMT

William,

[quote user="William.wei"]by the way i have check the reset reason:0[/quote]

I'm a little confused, what do you mean? Is there an issue with the device resetting as well as not printing full length ICCID?

[quote user="William.wei"]9151 MFM2.0.2, using slm, this sim card is esim from china mobile. [/quote]

What terminals have been tested with?

Kind regards,
Øyvind

William.wei — Mon, 31 Mar 2025 01:40:40 GMT

hi Oyvind,

9151 MFM2.0.2, using slm, this sim card is esim from china mobile.

this is single case, not common.

i have no idea what is the possible reason?

by the way i have check the reset reason:0

regards,
William.

Øyvind — Fri, 28 Mar 2025 15:14:03 GMT

Hi William,

What modem FW is the customer running? Does the customer see the same issue with other terminals as well? What SIM is the customer using?

Kind regards,
Øyvind