Crash in modem firmware 1.3.6

RE: Crash in modem firmware 1.3.6

dejans — Wed, 21 May 2025 10:51:46 GMT

Hi,

[quote user="joakim_andersson"]So far 1.3.7 has not reproduced the issue[/quote]

Thank you for the update.

Best regards,
Dejan

RE: Crash in modem firmware 1.3.6

Joakim Andersson — Wed, 21 May 2025 09:18:14 GMT

So far 1.3.7 has not reproduced the issue

RE: Crash in modem firmware 1.3.6

dejans — Fri, 25 Apr 2025 12:47:58 GMT

Hi,

[quote user="joakim_andersson"]So acquiring a modem trace at the moment could be difficult.[/quote]

We need modem log to get more information and further investigate this modem crash. It would be great if you could provide it.

Can you provide complete application log?

Please also let me know if you are able to reproduce the error when using modem firmware v1.3.7.

Best regards,
Dejan

RE: Crash in modem firmware 1.3.6

Joakim Andersson — Thu, 24 Apr 2025 10:51:53 GMT

We're running many boards in our test-setup and 2 boards experienced this issue, earliest after 40 hours of run-time.
So acquiring a modem trace at the moment could be difficult.

Could you give some hints about what the assert is, that way we could maybe manage to reproduce the issue more reliably.

In the meantime we will also try 1.3.7 and see if the issue occurs there as well.

RE: Crash in modem firmware 1.3.6

Øyvind — Thu, 24 Apr 2025 10:42:57 GMT

Hello,

Are you able to reproduce the issue? Could you try with modem FW 1.3.7 as well? It should be fine to use with NCS v2.7.0.

If this does not help, we will need a modem trace of the issue.

Kind regards,
Øyvind