nRF Cloud often fails to successfully download a firmware imagehttps://devzone.nordicsemi.com/f/nordic-q-a/122893/nrf-cloud-often-fails-to-successfully-download-a-firmware-imageI am using nRF Cloud to update firmware on nRF9160 based products in the field. They are connected via LTE Cat-M on Telstra in Australia. The problem is that the download very often fails either before starting, or during the process. This is mainly anen-USTelligent Community 13Mon, 14 Jul 2025 13:51:12 GMTRE: nRF Cloud often fails to successfully download a firmware imagehttps://devzone.nordicsemi.com/thread/542399?ContentTypeID=1Mon, 14 Jul 2025 13:51:12 GMT137ad170-7792-4731-bb38-c0d22fbe4515:2b215bf3-f439-4b59-9487-303abd9337abMaximilian Deubel<p>Hey Ross! Could you give us a bit more info about the firmware you are using? Which SDK version is it based on? Do you use HTTPS or CoAP downloads? This sounds like a firmware issue to me.</p> <p>Best regards,</p> <p>Max.</p><div style="clear:both;"></div>RE: nRF Cloud often fails to successfully download a firmware imagehttps://devzone.nordicsemi.com/thread/542337?ContentTypeID=1Mon, 14 Jul 2025 08:29:41 GMT137ad170-7792-4731-bb38-c0d22fbe4515:06a144b3-f244-428b-acbf-155b3b7888e9RossJ<p>Thanks. Summer... that would be nice!</p><div style="clear:both;"></div>RE: nRF Cloud often fails to successfully download a firmware imagehttps://devzone.nordicsemi.com/thread/542335?ContentTypeID=1Mon, 14 Jul 2025 08:17:03 GMT137ad170-7792-4731-bb38-c0d22fbe4515:b06c4719-29af-4fdf-ad0b-f989e01587acPascal Hdz<p>Hello Ross,</p> <p>Our team in charge of this area is currently on summer vacations and will be back next month. I notified them to check you case when they are back. Sorry for the inconvenience.</p> <p>Pascal.</p><div style="clear:both;"></div>