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<?xml-stylesheet type="text/xsl" href="https://devzone.nordicsemi.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>HID Bluetooth routine</title><link>https://devzone.nordicsemi.com/f/nordic-q-a/123833/hid-bluetooth-routine</link><description>My error message is that it works on a computer, but it doesn&amp;#39;t work on the company computer. I&amp;#39;m not sure if it&amp;#39;s the encryption software on the company computer, but I don&amp;#39;t think it will affect the Bluetooth data transmission issue. And what driver</description><dc:language>en-US</dc:language><generator>Telligent Community 13</generator><lastBuildDate>Wed, 20 Aug 2025 14:03:20 GMT</lastBuildDate><atom:link rel="self" type="application/rss+xml" href="https://devzone.nordicsemi.com/f/nordic-q-a/123833/hid-bluetooth-routine" /><item><title>RE: HID Bluetooth routine</title><link>https://devzone.nordicsemi.com/thread/546216?ContentTypeID=1</link><pubDate>Wed, 20 Aug 2025 14:03:20 GMT</pubDate><guid isPermaLink="false">137ad170-7792-4731-bb38-c0d22fbe4515:b641e1d8-c985-4a61-95f6-26ca4acd273f</guid><dc:creator>Amanda Hsieh</dc:creator><description>&lt;p&gt;Hi,&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Disconnect reason&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;strong&gt;0x13&lt;/strong&gt;&lt;span&gt;&amp;nbsp;is&amp;nbsp;&lt;a href="https://docs.nordicsemi.com/bundle/zephyr-apis-3.1.0/page/hci_types_8h.html#ac0e3b44027180d7a2dedb59395c4b111"&gt;BT_HCI_ERR_REMOTE_USER_TERM_CONN&lt;/a&gt;, which&amp;nbsp;&lt;/span&gt;indicates that the remote user terminated the connection. It means that since you&amp;#39;re seeing it on the peripheral side, the central (&lt;span&gt;computer&lt;/span&gt;) side is triggering the disconnect for some reason. Are you able to see a disconnect reason on the Windows side, or are you able to take a Sniffer trace of what is happening over the air to give us a better idea?&amp;nbsp;&lt;span&gt;This is where you download the&lt;a href="https://www.nordicsemi.com/Products/Development-tools/nrf-sniffer-for-bluetooth-le/download#infotabs"&gt;&amp;nbsp;nRF Sniffer&lt;/a&gt;. You should also check out the&amp;nbsp;&lt;/span&gt;&lt;a href="https://infocenter.nordicsemi.com/topic/ug_sniffer_ble/UG/sniffer_ble/intro.html"&gt;nRF sniffer user guide&lt;/a&gt;&lt;span&gt;&amp;nbsp;on our Infocenter to get started.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
[quote user=""]My Nordic blog has many questions, some and a few, all of them. I asked some questions and then answered without any response, showing no sign of solving the problem. I even replied for several days. Perhaps you cannot understand my desire to solve the problem. It is not that I do not have the ability to solve the problem, but that I am using Nordic in a field that I am completely unfamiliar with. I hope that you can sincerely solve any blogger&amp;#39;s problem here, instead of just giving a casual answer and asking us for a solution??? I replied, but ignored it[/quote]
&lt;p&gt;Please raise your questions by creating support cases instead of leaving them in the comments section under the blog post.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span&gt;Regards,&lt;br /&gt;Amanda H.&lt;/span&gt;&lt;/p&gt;
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