nRF9161 DK: Fails to verify device in QuickStart 1.5.2

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

Simon D-M — Tue, 25 Nov 2025 11:44:06 GMT

Hi,

[quote user="dfdl"]I tested both applications, and for the `sample serial_lte_modem`, I got the same result as before.[/quote]

Sorry, I can't find what result you had. Can you share the results please ?

Does this mean that it doesn't work only when you go through the quick start app ?

Best regards,

Simon D-M

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

dfdl — Mon, 24 Nov 2025 18:53:03 GMT

Thanks for the suggestions.

I tested both applications, and for the `sample serial_lte_modem`, I got the same result as before.

However, when I tested the `sample at_client`, I got a different result, as you can see in the following image:

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

Simon D-M — Thu, 20 Nov 2025 09:44:46 GMT

I would recommend trying the serial_lte_modem sample, as it should be the same app the quick start programs when selecting "AT Commands".

You can also try at_client, which is a more bare-bones sample for AT commands.

If you see issue with these applications, please send the modem traces (DevAcademy).

Best regards,

Simon D-M

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

dfdl — Wed, 19 Nov 2025 19:27:36 GMT

Yes, the problem only appears in the AT program.

Please which samples would you recommend I test?

I tried this example cell fund course lesson2 and it didn't work as expected.

Regards,

Fabrice

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

Simon D-M — Wed, 19 Nov 2025 11:34:08 GMT

Thank you for all the additional information.

[quote user="dfdl"]

Here is the step by step explanation :

I connect the board to the computer.
I launch the nRF Connect Desktop v5.2.0 application.
I open the Quick Start application.
I wait for the board to be automatically detected.
I click Continue.
I do not rename the board and click Continue.
I select the "AT Commands" application and then click Program.
Once the application is programmed, I click Continue.
Then I wait for the verification information to be displayed.

[/quote]

The steps you are taking are right, no issue here.

[quote user="dfdl"]As you suggested, here are the signal analyzer screenshots.[/quote]

From what I can see, it is indeed working correctly.

[quote user="dfdl"][/quote]

I can see that it is answering correctly to the AT commands, is the problem still here?

Is it only happening with the quick start's AT command app ?

When you build and program a sample that supports AT commands, does it work ?

Best regards,

Simon D-M

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

dfdl — Tue, 18 Nov 2025 19:28:39 GMT

As you suggested, here are the signal analyzer screenshots.

- "AT command" program:

- "Shell Command Line Interface" program

Regards,

Fabrice

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

dfdl — Mon, 17 Nov 2025 20:41:21 GMT

Hello,

Thank for the explanations and advices.

Here is the step by step explanation :

I connect the board to the computer.
I launch the nRF Connect Desktop v5.2.0 application.
I open the Quick Start application.
I wait for the board to be automatically detected.
I click Continue.
I do not rename the board and click Continue.
I select the "AT Commands" application and then click Program.
Once the application is programmed, I click Continue.
Then I wait for the verification information to be displayed.

Here is the console output of the whole process :

I've tried several times, but there's still no response, as you can see on the console.

Regards,

Fabrice

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

Simon D-M — Mon, 17 Nov 2025 15:07:49 GMT

[quote user="dfdl"]
[/quote]

I'm really not sure why it works here and not on the AT command app... Because the quick start app actually sends AT commands to the device to get these informations...

I am wondering if it is a hardware issue at this point. It might be that the UART Tx or Rx line between the interface MCU and the nRF9161 has an issue. Do you have access to a signal analyzer? If you do, you can try to measure these lines. They should be available on one of the headers.

Just to check if you are doing something wrong, tell me each and every step you are doing through the quick start. Also open an nRF Connect for desktop Serial Terminal and connect it to the device before starting the quick start, and leave it open through the whole process.

Best regards,

Simon D-M

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

dfdl — Sun, 16 Nov 2025 16:15:41 GMT

By visual display i mean this picture below for both Legacy Asset Tracker and asset tracker:

Since my machine is dual-booted, I ran tests on the Windows side. Unfortunately, I still encountered the same problem with the AT command. Here are the logs:

2025-11-16T08:11:29.346Z INFO Initialising nrfutil module: device
2025-11-16T08:11:29.364Z DEBUG Started watching devices
2025-11-16T08:11:30.538Z INFO Using nrfutil-device core version: 8.1.1
2025-11-16T08:11:31.136Z INFO Using nrfutil-device version: 2.1.1
2025-11-16T08:11:31.137Z INFO Using nrf-device-lib version: 0.17.5
2025-11-16T08:11:31.137Z INFO Using nrfjprog DLL version: 10.24.0
2025-11-16T08:11:31.137Z INFO Using JLink version: JLink_V8.18
2025-11-16T08:11:31.137Z WARN Installed JLink version does not match the expected version (JLink_V7.94e)
2025-11-16T08:11:37.575Z DEBUG Selected device: nRF9161 DK
2025-11-16T08:11:37.589Z DEBUG Changed step: info
2025-11-16T08:11:41.184Z DEBUG Changed step: rename
2025-11-16T08:11:42.541Z DEBUG Changed step: program
2025-11-16T08:15:03.087Z DEBUG Changed step: verify
2025-11-16T08:20:25.318Z INFO Opened port with options: {"path":"COM6","baudRate":115200}
2025-11-16T08:20:27.332Z INFO Closed port: COM6
2025-11-16T08:20:27.338Z INFO Opened port with options: {"path":"COM9","baudRate":115200}
2025-11-16T08:20:29.343Z ERROR Error: Unable to find the AT client.
2025-11-16T08:20:29.344Z INFO Closed port: COM9

Regards,

Fabrice

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

Simon D-M — Thu, 13 Nov 2025 08:59:41 GMT

[quote userid="149047" url="~/f/nordic-q-a/125552/nrf9161-dk-fails-to-verify-device-in-quickstart-1-5-2/554187"]The weird thing that I observed is that when I flash the "asset tracker" program onto the board, I'm able to retrieve board information (not through AT command, but just visual display). [/quote]

I'm not sure to understand what you mean by visual display... Do you mean in the serial terminal ? If not, do you see anything in the serial terminal ?

And which "asset tracker" are you refering to, the "Legacy Asset Tracker" (Asset Tracker v2) or the "Asset Tracker" (Asset Tracker Template) ?

One more thing you can try, if you have access to an other computer, is to do the quick start on that other computer.

Best regards,

Simon D-M

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

dfdl — Wed, 12 Nov 2025 20:16:34 GMT

Thanks for your suggestions. Unfortunately, the issue is still present after applying all your suggested fixes.

To summarize the situation and the troubleshooting steps taken:

The "blinky" and "helloworld" samples work fine, confirming basic board functionality.
I usually turn on/off my PC.
I downgraded the software to v8.60 but still have the same issue.
I also recovered the board with the command nrfutil device recover.

The weird thing that I observed is that when I flash the "asset tracker" program onto the board, I'm able to retrieve board information (not through AT command, but just visual display).

Thank you for your continued assistance.

Here is the log related to AT-command program:

2025-11-12T19:56:21.251Z INFO Initialising the bundled nrfutil device
2025-11-12T19:56:21.258Z DEBUG Started watching devices
2025-11-12T19:56:21.390Z INFO Using the bundled core version for nrfutil device: 8.1.1
2025-11-12T19:56:21.487Z INFO Using nrfutil device version: 2.13.2
2025-11-12T19:56:21.488Z INFO Using nrf-device-lib version: 0.19.0
2025-11-12T19:56:21.488Z INFO Using nrf-probe version: 0.45.0
2025-11-12T19:56:21.488Z INFO Using SEGGER J-Link version: JLink_V8.60
2025-11-12T19:56:24.252Z DEBUG Selected device: nRF9161 DK
2025-11-12T19:56:24.282Z DEBUG Changed step: Info
2025-11-12T19:56:25.797Z DEBUG Changed step: Rename
2025-11-12T19:56:26.538Z DEBUG Changed step: Program
2025-11-12T19:59:09.767Z DEBUG Changed step: Verify
2025-11-12T19:59:12.771Z INFO Opened port with options: {"path":"/dev/ttyACM0","baudRate":115200}
2025-11-12T19:59:14.771Z ERROR Received ERROR as return value from AT command
2025-11-12T19:59:14.774Z INFO Closed port: /dev/ttyACM0

Regards,

Fabrice

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

Simon D-M — Tue, 11 Nov 2025 14:24:21 GMT

Thanks for the additionnal informations.

Just to be sure, if you flash a basic program like the blinky sample or something where you can clearly see if the microcontroller is working, does it work?

Also have you tried rebooting your computer ?

An other thing you can try is performing a recovery. To do so, open an nRF terminal in VS Code and execute the command nrfutil device recover

[quote user=""]INFO Your version of SEGGER J-Link (8.66) is newer than the one this app was tested with (8.60). The tested version is not required, and your J-Link version will most likely work fine. If you get issues related to J-Link with your devices, use the tested version.[/quote]

Also, I see in the logs that you are using a more recent SEGGER J-Link version; downgrading to the recommended version is also something worth trying.

Tell me if any of these things worked.

Best regards,

Simon D-M

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

dfdl — Tue, 11 Nov 2025 13:36:34 GMT

Thank you for your reply .

i'm following this course again :
cellular-iot-fundamentals/lessons/lesson-2-cellular-fundamentals/topic/lesson-2-exercise-1/

Here are some more screenshots after flashing the AT command application program:

Skip and open terminal

When I send AT commands, I receive no response.

Regards,

Fabrice

RE: nRF9161 DK: Fails to verify device in QuickStart 1.5.2

Simon D-M — Tue, 11 Nov 2025 13:12:23 GMT

Hello,

I can't reproduce the error on my side. Can you please share which program you flashed into the dk?

Also, if you connect a serial terminal while doing the quick start, you should be able to see the AT commands being sent to the device.

You should see something like that:

Can you confirm that you see the AT commands?

Best regards

Simon D-M