RE: Verify step at getting started fails - nRF9160

Øyvind — Mon, 09 Feb 2026 10:03:41 GMT

Could you please provide the output of nrfutil device list?

RE: Verify step at getting started fails - nRF9160

Giova0 — Fri, 06 Feb 2026 07:43:40 GMT

Hello, thank you for your feedback.

I have tried the Quick Start application with J-Link 8.90 as suggested.

Unfortunately I am still in trouble at the same step. I am seeing an error "no usb identifier for DeviceInfo".

2026-02-06T07:34:19.608Z ERROR Unable to convert nusb device to Usb on enumerate Error { code: Generic, message: "no usb identifier for DeviceInfo { bus_id: \"PCIROOT(0)#PCI(0D00)#USBROOT(0)\", device_address: 1, port_chain: [4], vendor_id: 0x8087, product_id: 0x0B40, device_version: 0x1234, usb_version: 0x0320, class: 0x09, subclass: 0x00, protocol: 0x03, speed: Some(SuperPlus), manufacturer_string: None, product_string: Some(\"USB3.0 Hub\"), serial_number: None, instance_id: \"USB\\\\VID_8087&PID_0B40\\\\5&26EE7A3A&0&4\", parent_instance_id: \"USB\\\\ROOT_HUB30\\\\4&2031c528&0&0\", location_paths: [\"PCIROOT(0)#PCI(0D00)#USBROOT(0)#USB(4)\", \"ACPI(_SB_)#ACPI(PC00)#ACPI(TXHC)#ACPI(RHUB)#ACPI(SS03)\"], port_number: 4, driver: Some(\"USBHUB3\"), interfaces: [InterfaceInfo { interface_number: 0, class: 0x09, subclass: 0x00, protocol: 0x00, interface_string: None }] }" }
2026-02-06T07:34:56.675Z DEBUG Changed step: Verify
2026-02-06T07:34:59.688Z INFO Opened port with options: {"path":"COM19","baudRate":115200}
2026-02-06T07:35:01.693Z ERROR Received ERROR as return value from AT command
2026-02-06T07:35:01.817Z INFO Closed port: COM19

What is wrong this time with my setup?

Please advise

Thank you

RE: Verify step at getting started fails - nRF9160

Øyvind — Mon, 02 Feb 2026 09:41:05 GMT

Hello, as you are using SEGGER J-Link version: JLink_V8.76, please update to v8.90 and retry. This was a known bug which should be fixed in latter version.

Kind regards,
Øyvind