https://devzone.nordicsemi.com/f/nordic-q-a/126814/can-t-access-memfault-through-nrf-cloudHi, so my intention was to test the free subscription of Memfault with the thingy91 I created my account in nRF Cloud but the button to access Memfault is not there, I had to create a second account and it appeared user_name=mariano.f@iomico.com Thisen-USTelligent Community 13Mon, 09 Feb 2026 15:21:56 GMThttps://devzone.nordicsemi.com/thread/560697?ContentTypeID=1Mon, 09 Feb 2026 15:21:56 GMT137ad170-7792-4731-bb38-c0d22fbe4515:42a3eb3b-1702-42ad-bd44-922a348523caB_Russ<p>Hello, <a href="https://devzone.nordicsemi.com/members/marianofr">MarianoFr</a>&nbsp;, we have completed the merging process. Can you confirm if you can see the Memfault icon on your <a id="" href="mailto:mariano.f@iomico.com">mariano.f@iomico.com</a>&nbsp;account?</p> <p></p> <p>-Brian</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/560441?ContentTypeID=1Thu, 05 Feb 2026 12:59:52 GMT137ad170-7792-4731-bb38-c0d22fbe4515:f9d86422-f317-4679-be4d-b5f74cf953c5Markus Tacker (he/him)<p>Yes, we are in the middle of merging the two platforms and for now legacy Teams are only available on nrfcloud.com</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/560322?ContentTypeID=1Wed, 04 Feb 2026 11:02:45 GMT137ad170-7792-4731-bb38-c0d22fbe4515:e35a830b-b7e4-45b7-862f-3c60e9aaaf05MarianoFr<p>So this means it was just a matter of me creating the account when there was no Memfault functinality with nRF Cloud? Something like, I created the account to soon? Although I created it no more than 2 weeks ago<br /><br /></p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/560272?ContentTypeID=1Tue, 03 Feb 2026 23:15:16 GMT137ad170-7792-4731-bb38-c0d22fbe4515:f91283a5-0830-4fcd-9531-9827f6b11e3bMarkus Tacker (he/him)<p>Hei Mariano,</p> <p>this is expected.&nbsp;<span>c150addc-5308-4e12-adcc-866b24de9170 is a legacy nRF Cloud team. Right now we do not have any Memfault functionality for those.</span></p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/560158?ContentTypeID=1Mon, 02 Feb 2026 17:36:03 GMT137ad170-7792-4731-bb38-c0d22fbe4515:57c8843a-9e4d-49c0-a3fa-b38677b3e9f5MarianoFr<p>Hello Markus, thanks for the fast reply<br />It&#39;s&nbsp;</p> <div data-cy="team-panel" data-testid="team-panel"> <div class="_topBar_1efhi_107 mb-3 clearfix"> <div class="_bannerTop_1efhi_54"> <div class="_headerBottom_1efhi_88"> <div class="_headerContainer_t1jcr_1"> <div class="lo-row"> <div class="lo-col-4 lo-col-sm-12"><span class="lo-cell-text">c150addc-5308-4e12-adcc-866b24de9170</span></div> </div> </div> </div> </div> </div> </div> <div class="_TeamMemberWrapper_1dcd4_37" data-cy="team-members-container" data-testid="team-members-container"> <div class="grid-item-2 is-expanded _card_19401_65" data-cy="members-card" data-testid="members-card"> <div class="_cardHeader_19401_82"> <div class="_cardRow_19401_88"></div> </div> </div> </div> <div class="_topBar_1efhi_107 mb-3 clearfix"> <div class="_bannerTop_1efhi_54"> <div class="_headerBottom_1efhi_88"> <div class="_headerContainer_13quj_1"> <div class="lo-row"> <div class="lo-col-6 lo-col-sm-12"> <div class="lo-cell-left lo-cell-no-margin-md-down"></div> </div> </div> </div> </div> </div> </div> <div class="_cardGridContainer_17twp_1"> <div class="grid-item-2 _card_19401_65"> <div class="_cardHeader_19401_82"> <div class="_cardRow_19401_88"></div> </div> </div> </div><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/560148?ContentTypeID=1Mon, 02 Feb 2026 15:46:04 GMT137ad170-7792-4731-bb38-c0d22fbe4515:ad1f17f6-d428-4277-97d5-929d76d28e30Markus Tacker (he/him)<p>Hei Mariano,</p> <p>what is the team ID of your first team?</p> <p>Thanks,</p> <p>~Markus</p><div style="clear:both;"></div>