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<?xml-stylesheet type="text/xsl" href="https://devzone.nordicsemi.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>nRF9151 persistent EMM cause 19 - Mexico</title><link>https://devzone.nordicsemi.com/f/nordic-q-a/127858/nrf9151-persistent-emm-cause-19---mexico</link><description>Hi Nordic Support, 
 I&amp;#39;m having trouble getting my Onomondo or Conexa SIMs to connect to the network and would appreciate your help. 
 
 Device: Nordic Thingy91X (nRF9151, modem firmware mfw_nrf91x1_2.0.4) 
 Location: Jalisco, Mexico 
 
 Note That when</description><dc:language>en-US</dc:language><generator>Telligent Community 13</generator><lastBuildDate>Tue, 21 Apr 2026 08:08:31 GMT</lastBuildDate><atom:link rel="self" type="application/rss+xml" href="https://devzone.nordicsemi.com/f/nordic-q-a/127858/nrf9151-persistent-emm-cause-19---mexico" /><item><title>RE: nRF9151 persistent EMM cause 19 - Mexico</title><link>https://devzone.nordicsemi.com/thread/565212?ContentTypeID=1</link><pubDate>Tue, 21 Apr 2026 08:08:31 GMT</pubDate><guid isPermaLink="false">137ad170-7792-4731-bb38-c0d22fbe4515:7dc2b49e-772c-42f3-bfce-06158f741abf</guid><dc:creator>Simon D-M</dc:creator><description>&lt;p&gt;Hi,&lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;&lt;strong&gt;Cause #19 – ESM failure&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; This EMM cause is sent to the UE when there is a failure in the ESM message contained in the EMM message.&lt;/p&gt;
&lt;/blockquote&gt;
&lt;p&gt;In most cases EMM cause 19 is simply a new SIM not being activated. Did you already activate the SIM? Or maybe it has run out of available data?&lt;/p&gt;
[quote user=""]Contacted Onomondo for support.[/quote]
&lt;p&gt;Did they already answer something ? If not I would recommend waiting for their response as this is very likely an issue between the SIM and the Network. So there are very few things we can do to help you.&lt;/p&gt;
&lt;p&gt;Best regards,&lt;/p&gt;
&lt;p&gt;Simon D-M&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>