SUPL-C license has been denied

RE: SUPL-C license has been denied

SwRa — Fri, 12 Jun 2026 14:20:22 GMT

Hi DungLuu,

I will check internally to see if we can manually enroll you. I will get back to you with the updates.

Best Regards,

Swathy

RE: SUPL-C license has been denied

DzungLuu — Fri, 12 Jun 2026 12:27:57 GMT

Dear Support Team,

Thank you for your response.

I am a registered member of DevZone. After logging in, I clicked on the "Library License Agreement" link and then selected "Click here to sign up for a SUPL client library license." I used the same name and email address that are registered with my DevZone account.

I have only used a single computer and the Google Chrome browser for the entire signup process. However, every time I submit the application, I receive an email stating:

"Your application for SUPL-C license has been denied."

For your information, I am currently using the nRF9151 together with the nRF7002 in a tracker device that I am developing, and I would like to use the SUPL client library as part of this project.

Since I believe I have met all the requirements you listed, could you please help me understand why I am receiving the denial email, or let me know if there are any additional requirements or steps that I may have missed?

Thank you for your assistance. I look forward to your reply.

Best regards,

DungLuu

RE: SUPL-C license has been denied

SwRa — Fri, 12 Jun 2026 11:53:28 GMT

Hello,

These are the general conditions that needs to be satisfied when applying for SUPL-C License:

You must meet the general eligibility criteria of the library license agreement
You must be a member of the DevZone, registered to the same email as used when applying for this license
You must have logged in to the DevZone less than 4 weeks ago.

In addition to this, please make sure that you are using the same computer, browser and email address for signup and download. Could you check if you have met all the above.

Regards,

Swathy