RE: Webhook is not getting events

Markku Lehto — Wed, 07 Oct 2026 09:30:06 GMT

Hi,

There are two different webhook categories:
a) device messages
b) observability

How to get your webhook for device messages:

There is Message Routing under Data Ingestion in left panel:

Click on it and you will presented with new modal. In the right-upper corner is "Create Destination".

Message Routing service will forward device messages, shadow changes and other activity to your webhook.
Check documentation:
https://docs.nrfcloud.com/docs/legacy-nrfcloud/message-routing-overview

For observability side information delivered to your webhook:
https://docs.memfault.com/docs/platform/webhooks#webhook-event-types

then please check the whole documentation provided here:
https://docs.memfault.com/docs/platform/webhooks

If you still have questions, let me know.

Best regards,
Markku Lehto