Problem in launching Profiler Kit (PCA63511) desktop application

RE: Problem in launching Profiler Kit (PCA63511) desktop application

VIGNESH C — Wed, 07 Dec 2016 06:57:06 GMT

Hi jorgen,

As u said, i have installed in other PC and its working fine, thanks man.

RE: Problem in launching Profiler Kit (PCA63511) desktop application

Jørgen Holmefjord — Tue, 06 Dec 2016 15:12:47 GMT

Can you confirm that all switches are placed in the correct position as described in chapter 3.3, and also try to reinstall the software dependencies by running python_packages.bat. If this does not help, can you try with another computer?

RE: Problem in launching Profiler Kit (PCA63511) desktop application

VIGNESH C — Tue, 06 Dec 2016 13:54:13 GMT

Yes, I tried, but I'm still facing the same error "Unable to connect to the PPK, check debugger connection and make sure pynrfjprog is up to date."

RE: Problem in launching Profiler Kit (PCA63511) desktop application

Jørgen Holmefjord — Tue, 06 Dec 2016 12:59:11 GMT

Have you tried the steps suggested in the troubleshooting chapter?

RE: Problem in launching Profiler Kit (PCA63511) desktop application

VIGNESH C — Tue, 06 Dec 2016 12:14:18 GMT

Hi jorgen,

Yes i'm using nRF5x DK, and the USB cable is connected to nRF5x DK only, not for PPK.

RE: Problem in launching Profiler Kit (PCA63511) desktop application

Jørgen Holmefjord — Tue, 06 Dec 2016 12:04:42 GMT

Are you using the power profiler kit with a nRF5x DK? If so, did you connect the USB cable to the DK and not to the PPK?