PCA10028 firmware update problems

RE: PCA10028 firmware update problems

endnode — Thu, 03 Aug 2017 07:35:47 GMT

in the end it was something simple;)

RE: PCA10028 firmware update problems

Kathryn — Thu, 03 Aug 2017 05:36:59 GMT

I just tried a new USB cable and everything worked! Whew. Thanks for the suggestion.

RE: PCA10028 firmware update problems

Kathryn — Thu, 03 Aug 2017 03:33:19 GMT

Thanks for the response! I found that the J-Link Configurator cannot see the PCA10028 board even though it is correctly listed in the Device Manager. I have tried to use the command line JLink.exe. Interestingly, JLink.exe version. 6.16j does not work with the board, i.e. it cannot read the board's current firmware version. When I use JLink.exe verion 6.16a, it can see the board (the current firmware can be read), however, the firmware update still fails with a read timeout. Frustrating. I feel like I'm missing something simple.

RE: PCA10028 firmware update problems

endnode — Thu, 03 Aug 2017 01:16:04 GMT

Try J-Link Configurator util from SEGGER SW pack you installed, it serves for stand-alone J-Link FW upgrade. Also surprisingly changing USB cable helps sometimes when you have problems and even more surprisingly (or not) it can exhibit more during FW upgrade...

RE: PCA10028 firmware update problems

Kathryn — Wed, 02 Aug 2017 23:19:45 GMT

Here is the firmware read error as stated in the log file:

2017-08-02T23:17:11.816Z ERROR Unable to read connectivity firmware version: Unable to get version info for 681605782: Error occured when get device info. Errorcode: CouldNotOpenDevice (0x4) Lowlevel error: JLINKARM_DLL_ERROR (ffffff9a)

Not sure why JLink erroring out....