Unable to send data to cloud

RE: Unable to send data to cloud

ovrebekk — Fri, 05 Apr 2019 14:28:48 GMT

I discussed this with the developers, and it seems a bug was introduced in the last update that would prevent data updates to be sent to the cloud.

This should now be fixed, and an update should be on the Google play store in a matter of hours.

If you are still having issues after the latest update please let me know.

Best regards
Torbjørn

RE: Unable to send data to cloud

micklacks — Fri, 05 Apr 2019 12:57:59 GMT

I have the exact same issue, also updated to 2.2.0 and no feedback in the Feature Info window...

RE: Unable to send data to cloud

ovrebekk — Fri, 05 Apr 2019 08:10:50 GMT

Thanks for clarifying.

I tested this myself and see the same issue, on two different phones. I will discuss this with the developers and get back to you, to see if this is a known issue.

Best regards
Torbjørn

RE: Unable to send data to cloud

angelfromhvn — Thu, 04 Apr 2019 06:59:38 GMT

Hi,

Okay, the IFTTT thing is probably too much information.

The main issue is that the sensor isnt even trying to send/displaying data.

In all the tutorial videos, even before connecting to IFTTT, all of them show that when the Feature Control is turned on, it will display data.

I am assuming as long as long as there is nothing there, even if I connected the Thingy properly, it wouldnt even send anything.

RE: Unable to send data to cloud

ovrebekk — Thu, 04 Apr 2019 06:47:16 GMT

I find the easiest way to test the IFTTT integration is to use the mail plugin in IFTTT to send you an email every time there is an update from the Thingy.

Have you tried this?

Best regards
Torbjørn