I can't open my tickets since it's changed into private ticket by your engineer.How can I do?

RE: I can't open my tickets since it's changed into private ticket by your engineer.How can I do?

Simonr — Tue, 02 Jul 2019 09:36:36 GMT

Is it ok if I close this case now?

RE: I can't open my tickets since it's changed into private ticket by your engineer.How can I do?

haorenpingan — Tue, 02 Jul 2019 09:02:02 GMT

If you don't have a better way，you can set it back to Public. Thanks!

RE: I can't open my tickets since it's changed into private ticket by your engineer.How can I do?

Simonr — Tue, 02 Jul 2019 08:41:15 GMT

I can edit your project out of the post, and set it back to Public if that's OK.

Best regards,

Simon

RE: I can't open my tickets since it's changed into private ticket by your engineer.How can I do?

haorenpingan — Tue, 02 Jul 2019 08:32:28 GMT

I can't open.

RE: I can't open my tickets since it's changed into private ticket by your engineer.How can I do?

esivertsen — Tue, 02 Jul 2019 08:30:42 GMT

Hi, can you open this link?

https://devzone.nordicsemi.com/support/231299

Please let me know if the problem persists!

Cheers;
Eivind

RE: I can't open my tickets since it's changed into private ticket by your engineer.How can I do?

haorenpingan — Tue, 02 Jul 2019 07:40:16 GMT

I can see，but when I click to open, it fails. I don't know how to fix

RE: I can't open my tickets since it's changed into private ticket by your engineer.How can I do?

Simonr — Tue, 02 Jul 2019 07:14:01 GMT

You should be able to open your ticket by going to your profile and then press the questions tab, where all your tickets should be visible. It might be that you're trying to open it in the "public view" mode, which won't work now that it's private. Opening the case from your profile should fix it.

Best regards,

Simon