nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink device

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

goldwake — Thu, 18 Jul 2019 21:04:07 GMT

yep, copying it to another location, without special characters works well!

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

Bjørn Kvaale — Thu, 18 Jul 2019 13:55:15 GMT

It seems this was a bug in both nRF Connect & nrfjprog, which will be fixed. This should let you use extended latin characters, but not e.g. Chinese characters. Just to double check, it seems that the workaround you two have mentioned, works fine, correct?

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

Bjørn Kvaale — Thu, 18 Jul 2019 09:05:40 GMT

goldwake Yes, it seems that special characters may be an issue, as Marc Wegmueller reported. I am checking this internally.

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

bbslhb — Thu, 18 Jul 2019 08:41:54 GMT

"Marc Wegmüller" report error.

"MarcWegmüller" report error.

"MarcWegmller" OK

"Marc Wegmller" OK

seemed "ü" can't be recognized.

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

Marc Wegmueller — Thu, 18 Jul 2019 07:38:37 GMT

Well, I've already tried the suggestions about the modified short-cuts (with the change of "start in" from empty to the dedicated path) or exectuting the "nrf Connect.exe" directly, reinstallation of the Programm App within the nRFconnect v3.0.0

BUT what I did now solved my problem: I literally copy the entire folder nrfconnect:

- from: C:\Users\Marc Wegmüller\AppData\Local\Programs\nrfconnect

- to : C:\temp\nrfconnect

And then exectued the copied "nrf Connect.exe" in "C:\temp\nrfconnect" and the Programmer app restarted to work...

=> I assume now you guys have an issue with the absolute path containing special characters within the user name!!!!

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

bbslhb — Thu, 18 Jul 2019 06:58:26 GMT

Did you created a shortcut for nRF programmer?

Try to remove all nRF connect V3.0.0 shortcuts.

Only one shortcut remained: "C:\Users\Administrator\AppData\Local\Programs\nrfconnect\nRF Connect.exe"

Open nRF Connect.exe first and start "nRF programmer" in nRF connect V3.0.0 UI !!!

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

goldwake — Thu, 18 Jul 2019 03:29:47 GMT

My NRF52832 Dev Kit still shows up in the drop down box. When I select it, it get the error
Unsupported device. The detected device could not be recognized as neither JLink device nor Nordic USB device

When opening other nrf connect apps, I get the same "Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2)"

I have an é character in my Windows user name. I wonder if that has something to do with it since the apps are installed in
C:\Users\My User Name With An é\.nrfconnect-apps

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

goldwake — Wed, 17 Jul 2019 04:27:26 GMT

Yes. I can also program using nrfjprog from the command line without issues

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

Bjørn Kvaale — Wed, 17 Jul 2019 04:25:32 GMT

Are you able to see the device as a JLINK device in Windows explorer? Do you see a serial code when you type in the command:

nrfjprog -i

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

goldwake — Tue, 16 Jul 2019 21:21:33 GMT

sorry, i wasn't very clear. I see this when using the NRF52832 or NRF52840 on the Dev kits and custom boards

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

Bjørn Kvaale — Tue, 16 Jul 2019 07:11:05 GMT

It seems we have noticed a similar bug & are working on a fix. It seems this issue may be related to nrfjprog. Just to be certain, both of you are using the 91DK, right? Not any custom boards? It seems the documentation I linked to needs to be updated slightly.

It is also possible to upgrade the modem FW via pynrfjprog.

Regarding a command line tool for updating the modem FW, the Programmer app uses pynrfjprog commands to update the modem FW. Make sure that you are using the latest nRF Command Line tools.

One can update the FW of the 91 by doing the following:

Make a zip file containing firmware.update.image.digest.txt and firmware.update.image.segments.*.hex
open python
>>> from pynrfjprog import HighLevel
>>> api = HighLevel.API()
>>> api.open()
>>> probe = HighLevel.IPCDFUProbe(api, <your snr here>, HighLevel.CoProcessor.CP_MODEM)
>>> probe.program("path_to_your.zip")
>>> probe.verify("path_to_your.zip")
>>> api.close()

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

goldwake — Tue, 16 Jul 2019 04:44:17 GMT

I'm also having this issue. I found another thread that suggested uninstalling then reinstalling but it didn't work for me. If i recall correctly it was around the time i update segger drivers to 6.44e

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

Marc Wegmueller — Mon, 15 Jul 2019 15:59:33 GMT

Well, not sure what that last working version was. nRFConnect Update to v3.0.0 did install for sure a new one. And I was more often using other tools (like nRFgo Studio and proably as well SES) that use the JLink tools just in the background.

But I just found one screen shot of nRF Connect v2.6.1 in January when I used it last time for the nRF9160:

Accroding to my installs, in January I used JLink_V622g and JLink_V640.

I guess the nRF Connect v3.0.0 update installed the JLink_V644e that is not working anymore.

However there in the nrf Connect v2.6.1, the Modem Firmware is appearantly not available yet. So, for my custom board with the nRF9160 such a Modem Firmware is required... and the upgrade to version nRF Connect V3.0.0 seemed a good idea...

RE: nRF Connect v3.0.0 Programmer does not support devices (nrf52832 nor nrf9160): Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotFindJprogDLL (0x2) and The detected device could not be recognized as neither JLink de

Bjørn Kvaale — Mon, 15 Jul 2019 13:49:17 GMT

Which version of the J-Link worked? Have you taken a look at the documentation provided here regarding the couldnotfindjprogdll error you are receiving? I will ask internally about this & get back to you soon.