cloud_connect failed: -111 error

RE: cloud_connect failed: -111 error

Laurin Rossmeier — Tue, 03 Sep 2019 12:40:23 GMT

So I fixed it now!

For anyone else with missing certificates:

this would work if you had previously connected your board to the nrfcloud.

If this isn't the case you can write a private ticket to the techsupport providing them the imei of your board and they will send you a new set of working certificates.

Thanks, Laurin

RE: cloud_connect failed: -111 error

Heidi — Fri, 30 Aug 2019 07:16:28 GMT

Hi, you can recover your certificates by doing the steps described in the verified answer in this post, see image below.

It should work automatically, but the certificates can be overwritten or cleared from the modem for a number of reasons.

RE: cloud_connect failed: -111 error

Laurin Rossmeier — Thu, 29 Aug 2019 14:34:24 GMT

Hello Heidi, Thanks for the quick response!

I've tried your suggestion and I just get a "ok" response on "AT%CMNG=1".

How can i install the certificates? shouldn't this work autmatically? why did it work on the other board?

Thank you!

RE: cloud_connect failed: -111 error

Heidi — Thu, 29 Aug 2019 14:04:42 GMT

Hi, a possible reason for the -111 error is missing certificates. To check if they are still saved on the modem, add the following line to the prj.conf file in the asset tracker example and build / flash it again.

CONFIG_AT_CMD_RESPONSE_MAX_LEN=2560

Then open the nRF Connect LTE Link Monitor and do "AT%CMNG=1". If you have the correct certificates, the output should look something like this.

Best regards,

Heidi