No connectivity (Belgium)

RE: No connectivity (Belgium)

bjorn-spockeli — Mon, 09 Sep 2019 08:06:36 GMT

guyd: It could be that you need to update the modem firmware. Can you download the latest version from this page and then use the nRF Programmer app in nRF Connect for Desktop to update the modem firmware?

-Bjørn

RE: No connectivity (Belgium)

guyd — Fri, 06 Sep 2019 10:23:16 GMT

devzone.nordicsemi.com/.../2019_2D00_09_2D00_06T09_5F00_53_5F00_01.252Z_2D00_log.txt

I suppose you mean this log?

RE: No connectivity (Belgium)

bjorn-spockeli — Fri, 06 Sep 2019 08:52:30 GMT

Can you open the LTE Link Monitor and capture the log output from the asset tracker firmware when you try to pair the nRF9160 DK with nRF Cloud?

RE: No connectivity (Belgium)

guyd — Fri, 06 Sep 2019 07:56:23 GMT

Someone can help me please? Thanks.

RE: No connectivity (Belgium)

guyd — Thu, 05 Sep 2019 19:35:57 GMT

Now, I also get LED 3 & 4 blinking with the iBasis eSIM, but I can't pair the nRF9160 DK!?

Any idea why I can't pair my device not with my Orange SIM nor with the iBasis eSIM? Better title now would be: No pairing instead of no connectivity!

Thanks.

RE: No connectivity (Belgium)

guyd — Thu, 05 Sep 2019 17:19:08 GMT

When following this procedure I get this (I have a board with no PIN):

I slide the respective switches and press the respective buttons, nothing happens... I don't see the device in the LTE-M list appearing?!

Thanks.

RE: No connectivity (Belgium)

bjorn-spockeli — Thu, 05 Sep 2019 07:23:05 GMT

iBasis has limited LTE-M coverage in Belgium, only covering Brussels and Antwerpen, see https://ibasis.com/solutions/iot-connectivity/network-coverage/.

The nRF Cloud platform only supports activation of iBasis SIM cards, but since you already have a working Orange SIM then you can just skip the activation step

RE: No connectivity (Belgium)

guyd — Wed, 04 Sep 2019 18:18:54 GMT

When trying with an Orange SIM everything seems to work =LED3 and 4 blink. So, obviously the problem is with the iBasis eSIM. Can I just enter my Orange SIM card info in nrfcloud platform?