SIM card usage grows up, but no data in cloud

RE: SIM card usage grows up, but no data in cloud

Håkon Alseth — Mon, 07 Oct 2019 15:07:41 GMT

Hi Jeremy,

Glad to hear that you solved the issue. I'll close this case.

Cheers,

Håkon

RE: SIM card usage grows up, but no data in cloud

JLAF — Mon, 07 Oct 2019 14:26:23 GMT

Hi,

First thank you for answering.

The SIM card is the iBasis provided with Thingy91.

I think the problem comes from the cloud, because today in SIM list there is nothing to display, only the following message : "No SIMs found. Click on the blue "+" button to get started."

I will remove the device and retry its registration.

I will inform you about the results.

EDIT : Before removing the device, I have cleared the cache of Chrome, and now I can see all the incoming data, registered SIM, ...

So you can close this topic.

Thank you

Jeremy

RE: SIM card usage grows up, but no data in cloud

Håkon Alseth — Mon, 07 Oct 2019 14:16:34 GMT

Hi Jeremy,

[quote user=""]Today usage of SIM card grows up but no data are displayed in cloud.[/quote]

Just keeping a connection alive, with sending PINGREQ/PINGRESP, will use data. Not much, but if you keep it connected, over time it will amount to some kilobytes.

[quote user=""]I read in different topics there is a limitation of 1MB, but SIM card usage is 0.56MB.[/quote]

Are you using the iBasis SIM card? if so, then the limit is 10 MB.

Kind regards,

Håkon