Unable to add LTE Device on nRF Cloud

RE: Unable to add LTE Device on nRF Cloud

AndreasF — Tue, 15 Oct 2019 07:32:29 GMT

Hi again.

Could you try to update your certificate, following this guide?

Best regards,

Andreas

RE: Unable to add LTE Device on nRF Cloud

Moroccha — Mon, 14 Oct 2019 13:54:33 GMT

Most importantly, it said that LTE was connecting, connected, then disconnected because of SOCKET error: POLLHUP

RE: Unable to add LTE Device on nRF Cloud

Moroccha — Mon, 14 Oct 2019 13:47:51 GMT

Hi, here is the screenshot:

As for the logging, it seems to repeat this section over and over:

[00:00:01.720,764]

[0m<dbg> at_cmd.at_cmd_driver_init: Common AT socket created

[0m

[00:00:01.728,393]

[0m<dbg> at_cmd.at_cmd_driver_init: Common AT socket processing thread created

[0m

[00:00:01.737,640]

[0m<dbg> at_cmd.at_write: Sending command AT%XMAGPIO=1,0,0,1,1,1574,1577

[0m

[00:00:01.746,337]

[0m<dbg> at_cmd.socket_thread_fn: AT socket thread started

[0m

[00:00:01.753,936]

[0m<dbg> at_cmd.at_write: Bytes sent: 30

[0m

[00:00:01.759,857]

[0m<dbg> nrf9160_gps.init: MAGPIO set: AT%XMAGPIO=1,0,0,1,1,1574,1577

[0m

Asset tracker started

[00:00:01.771,057]

[0m<dbg> nrf_cloud_transport.nct_client_id_get: client_id = nrf-352656100028474

[0m

[00:00:01.780,364]

[0m<dbg> nrf_cloud_transport.nct_topics_populate: shadow_base_topic: $aws/things/nrf-352656100028474/shadow

[0m

[00:00:01.792,144]

[0m<dbg> nrf_cloud_transport.nct_topics_populate: accepted_topic: $aws/things/nrf-352656100028474/shadow/get/accepted

[0m

[00:00:01.804,779]

[0m<dbg> nrf_cloud_transport.nct_topics_populate: rejected_topic: $aws/things/nrf-352656100028474/shadow/get/rejected

[0m

[00:00:01.817,413]

[0m<dbg> nrf_cloud_transport.nct_topics_populate: update_delta_topic: $aws/things/nrf-352656100028474/shadow/update/delta

[0m

[00:00:01.830,413]

[0m<dbg> nrf_cloud_transport.nct_topics_populate: update_topic: $aws/things/nrf-352656100028474/shadow/update

[0m

[00:00:01.842,376]

[0m<dbg> nrf_cloud_transport.nct_topics_populate: shadow_get_topic: $aws/things/nrf-352656100028474/shadow/get

[0m

Connecting to LTE network. This may take several minutes.

[00:00:01.859,985]

[0m<dbg> at_cmd.at_write: Sending command AT+CEREG=2

[0m

[00:00:01.867,309]

[0m<dbg> at_cmd.at_write: Bytes sent: 10

[0m

[00:00:01.873,199]

[0m<dbg> at_cmd.at_write: Sending command AT%XSYSTEMMODE=1,0,1,0

[0m

[00:00:01.882,568]

[0m<dbg> at_cmd.at_write: Bytes sent: 22

[0m

[00:00:01.888,488]

[0m<dbg> at_cmd.at_write: Sending command AT+CFUN=1

[0m

[00:00:01.926,239]

[0m<dbg> at_cmd.at_write: Bytes sent: 9

[0m

[00:00:03.537,750]

[0m<dbg> lte_lc.at_handler: recv: +CEREG: 2,"02C8","0B32F105",7

[0m

[00:00:04.589,416]

[0m<dbg> lte_lc.at_handler: recv: +CEREG: 5,"02C8","0B32F105",7

[0m

Connected to LTE network

[00:00:04.976,470]

[0m<dbg> nrf_cloud_transport.nct_connect: IPv4 Address 0xc480df03

[0m

Socket error: POLLHUP

LTE link disconnect

[00:00:11.413,665]

[0m<dbg> at_cmd.at_write: Sending command AT+CFUN=0

[0m

[00:00:13.041,320]

[0m<dbg> at_cmd.at_write: Bytes sent: 9

[0m

Shutdown modem

***** Booting Zephyr OS build v1.14.99-ncs3-snapshot2-1276-g4493a423a645 *****

Flash region

    

    

Domain

    

    

Permissions

00 0x00000 0x08000

    

Secure

    

    

rwxl

01 0x08000 0x10000

    

Non-Secure

    

rwxl

02 0x10000 0x18000

    

Non-Secure

    

rwxl

03 0x18000 0x20000

    

Non-Secure

    

rwxl

04 0x20000 0x28000

    

Non-Secure

    

rwxl

05 0x28000 0x30000

    

Non-Secure

    

rwxl

06 0x30000 0x38000

    

Non-Secure

    

rwxl

07 0x38000 0x40000

    

Non-Secure

    

rwxl

08 0x40000 0x48000

    

Non-Secure

    

rwxl

09 0x48000 0x50000

    

Non-Secure

    

rwxl

10 0x50000 0x58000

    

Non-Secure

    

rwxl

11 0x58000 0x60000

    

Non-Secure

    

rwxl

12 0x60000 0x68000

    

Non-Secure

    

rwxl

13 0x68000 0x70000

    

Non-Secure

    

rwxl

14 0x70000 0x78000

    

Non-Secure

    

rwxl

15 0x78000 0x80000

    

Non-Secure

    

rwxl

16 0x80000 0x88000

    

Non-Secure

    

rwxl

17 0x88000 0x90000

    

Non-Secure

    

rwxl

18 0x90000 0x98000

    

Non-Secure

    

rwxl

19 0x98000 0xa0000

    

Non-Secure

    

rwxl

20 0xa0000 0xa8000

    

Non-Secure

    

rwxl

21 0xa8000 0xb0000

    

Non-Secure

    

rwxl

22 0xb0000 0xb8000

    

Non-Secure

    

rwxl

23 0xb8000 0xc0000

    

Non-Secure

    

rwxl

24 0xc0000 0xc8000

    

Non-Secure

    

rwxl

25 0xc8000 0xd0000

    

Non-Secure

    

rwxl

26 0xd0000 0xd8000

    

Non-Secure

    

rwxl

27 0xd8000 0xe0000

    

Non-Secure

    

rwxl

28 0xe0000 0xe8000

    

Non-Secure

    

rwxl

29 0xe8000 0xf0000

    

Non-Secure

    

rwxl

30 0xf0000 0xf8000

    

Non-Secure

    

rwxl

31 0xf8000 0x100000

    

Non-Secure

    

rwxl

Non-secure callable region 0 placed in flash region 0 with size 32.

SRAM region

    

    

Domain

    

    

Permissions

00 0x00000 0x02000

    

Secure

    

    

rwxl

01 0x02000 0x04000

    

Secure

    

    

rwxl

02 0x04000 0x06000

    

Secure

    

    

rwxl

03 0x06000 0x08000

    

Secure

    

    

rwxl

04 0x08000 0x0a000

    

Secure

    

    

rwxl

05 0x0a000 0x0c000

    

Secure

    

    

rwxl

06 0x0c000 0x0e000

    

Secure

    

    

rwxl

07 0x0e000 0x10000

    

Secure

    

    

rwxl

08 0x10000 0x12000

    

Non-Secure

    

rwxl

09 0x12000 0x14000

    

Non-Secure

    

rwxl

10 0x14000 0x16000

    

Non-Secure

    

rwxl

11 0x16000 0x18000

    

Non-Secure

    

rwxl

12 0x18000 0x1a000

    

Non-Secure

    

rwxl

13 0x1a000 0x1c000

    

Non-Secure

    

rwxl

14 0x1c000 0x1e000

    

Non-Secure

    

rwxl

15 0x1e000 0x20000

    

Non-Secure

    

rwxl

16 0x20000 0x22000

    

Non-Secure

    

rwxl

17 0x22000 0x24000

    

Non-Secure

    

rwxl

18 0x24000 0x26000

    

Non-Secure

    

rwxl

19 0x26000 0x28000

    

Non-Secure

    

rwxl

20 0x28000 0x2a000

    

Non-Secure

    

rwxl

21 0x2a000 0x2c000

    

Non-Secure

    

rwxl

22 0x2c000 0x2e000

    

Non-Secure

    

rwxl

23 0x2e000 0x30000

    

Non-Secure

    

rwxl

24 0x30000 0x32000

    

Non-Secure

    

rwxl

25 0x32000 0x34000

    

Non-Secure

    

rwxl

26 0x34000 0x36000

    

Non-Secure

    

rwxl

27 0x36000 0x38000

    

Non-Secure

    

rwxl

28 0x38000 0x3a000

    

Non-Secure

    

rwxl

29 0x3a000 0x3c000

    

Non-Secure

    

rwxl

30 0x3c000 0x3e000

    

Non-Secure

    

rwxl

31 0x3e000 0x40000

    

Non-Secure

    

rwxl

Peripheral

    

    

Domain

    

    

Status

00 NRF_P0               Non-Secure

    

OK

01 NRF_CLOCK            Non-Secure

    

OK

02 NRF_RTC1             Non-Secure

    

OK

03 NRF_NVMC             Non-Secure

    

OK

04 NRF_UARTE1           Non-Secure

    

OK

05 NRF_UARTE2           Secure

    

    

SKIP

06 NRF_TWIM2            Non-Secure

    

OK

07 NRF_SPIM3            Non-Secure

    

OK

08 NRF_TIMER0           Non-Secure

    

OK

09 NRF_TIMER1           Non-Secure

    

OK

10 NRF_TIMER2           Non-Secure

    

OK

11 NRF_SAADC            Non-Secure

    

OK

12 NRF_PWM0             Non-Secure

    

OK

13 NRF_PWM1             Non-Secure

    

OK

14 NRF_PWM2             Non-Secure

    

OK

15 NRF_PWM3             Non-Secure

    

OK

16 NRF_WDT              Secure

    

    

SKIP

17 NRF_IPC              Non-Secure

    

OK

18 NRF_VMC              Non-Secure

    

OK

19 NRF_FPU              Non-Secure

    

OK

20 NRF_EGU1             Non-Secure

    

OK

21 NRF_EGU2             Non-Secure

    

OK

22 NRF_GPIOTE1          Non-Secure

    

OK

23 NRF_REGULATORS       Secure

    

    

SKIP

SPM: NS image at 0xc000

SPM: NS MSP at 0x2002cf68

SPM: NS reset vector at 0x14749

SPM: prepare to jump to Non-Secure image.

***** Booting Zephyr OS build v1.14.99-ncs3-snapshot2-1276-g4493a423a645 *****

[00:00:00.340,637]

[0m<dbg> at_cmd.at_cmd_driver_init: Common AT socket created

[0m

[00:00:00.348,266]

[0m<dbg> at_cmd.at_cmd_driver_init: Common AT socket processing thread created

[0m

[00:00:00.357,513]

[0m<dbg> at_cmd.at_write: Sending command AT%XMAGPIO=1,0,0,1,1,1574,1577

[0m

[00:00:00.366,241]

[0m<dbg> at_cmd.socket_thread_fn: AT socket thread started

[0m

[00:00:00.373,840]

[0m<dbg> at_cmd.at_write: Bytes sent: 30

[0m

[00:00:00.379,730]

[0m<dbg> nrf9160_gps.init: MAGPIO set: AT%XMAGPIO=1,0,0,1,1,1574,1577

[0m

Asset tracker started

[00:00:00.390,930]

[0m<dbg> nrf_cloud_transport.nct_client_id_get: client_id = nrf-352656100028474

[0m

[00:00:00.400,238]

[0m<dbg> nrf_cloud_transport.nct_topics_populate: shadow_base_topic: $aws/things/nrf-352656100028474/shadow

[0m

[00:00:00.412,017]

[0m<dbg> nrf_cloud_transport.nct_topics_populate: accepted_topic: $aws/things/nrf-352656100028474/shadow/get/accepted

[0m

[00:00:00.424,652]

[0m<dbg> nrf_cloud_transport.nct_topics_populate: rejected_topic: $aws/things/nrf-352656100028474/shadow/get/rejected

[0m

[00:00:00.437,316]

[0m<dbg> nrf_cloud_transport.nct_topics_populate: update_delta_topic: $aws/things/nrf-352656100028474/shadow/update/delta

[0m

[00:00:00.450,317]

[0m<dbg> nrf_cloud_transport.nct_topics_populate: update_topic: $aws/things/nrf-352656100028474/shadow/update

[0m

[00:00:00.462,280]

[0m<dbg> nrf_cloud_transport.nct_topics_populate: shadow_get_topic: $aws/things/nrf-352656100028474/shadow/get

[0m

Connecting to LTE network. This may take several minutes.

[00:00:00.479,888]

[0m<dbg> at_cmd.at_write: Sending command AT+CEREG=2

[0m

[00:00:00.487,274]

[0m<dbg> at_cmd.at_write: Bytes sent: 10

[0m

[00:00:00.493,194]

[0m<dbg> at_cmd.at_write: Sending command AT%XSYSTEMMODE=1,0,1,0

[0m

[00:00:00.502,532]

[0m<dbg> at_cmd.at_write: Bytes sent: 22

[0m

[00:00:00.508,453]

[0m<dbg> at_cmd.at_write: Sending command AT+CFUN=1

[0m

[00:00:00.546,173]

[0m<dbg> at_cmd.at_write: Bytes sent: 9

[0m

[00:00:02.316,772]

[0m<dbg> lte_lc.at_handler: recv: +CEREG: 2,"02C8","0B32F105",7

[0m

[00:00:03.624,542]

[0m<dbg> lte_lc.at_handler: recv: +CEREG: 5,"02C8","0B32F105",7

[0m

Connected to LTE network

[00:00:03.935,577]

[0m<dbg> nrf_cloud_transport.nct_connect: IPv4 Address 0x19d13634

[0m

Socket error: POLLHUP

LTE link disconnect

[00:00:09.744,842]

[0m<dbg> at_cmd.at_write: Sending command AT+CFUN=0

[0m

[00:00:12.731,536]

[0m<dbg> at_cmd.at_write: Bytes sent: 9

[0m

Shutdown modem

***** Booting Zephyr OS build v1.14.99-ncs3-snapshot2-1276-g4493a423a645 *****

Flash region

    

    

Domain

    

    

Permissions

00 0x00000 0x08000

    

Secure

    

    

rwxl

01 0x08000 0x10000

    

Non-Secure

    

rwxl

02 0x10000 0x18000

    

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rwxl

03 0x18000 0x20000

    

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rwxl

04 0x20000 0x28000

    

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05 0x28000 0x30000

    

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06 0x30000 0x38000

    

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07 0x38000 0x40000

    

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08 0x40000 0x48000

    

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09 0x48000 0x50000

    

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rwxl

10 0x50000 0x58000

    

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rwxl

11 0x58000 0x60000

    

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rwxl

12 0x60000 0x68000

    

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rwxl

13 0x68000 0x70000

    

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rwxl

14 0x70000 0x78000

    

Non-Secure

    

rwxl

15 0x78000 0x80000

    

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rwxl

16 0x80000 0x88000

    

Non-Secure

    

rwxl

17 0x88000 0x90000

    

Non-Secure

    

rwxl

18 0x90000 0x98000

    

Non-Secure

    

rwxl

19 0x98000 0xa0000

    

Non-Secure

    

rwxl

20 0xa0000 0xa8000

    

Non-Secure

    

rwxl

21 0xa8000 0xb0000

    

Non-Secure

    

rwxl

22 0xb0000 0xb8000

    

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rwxl

23 0xb8000 0xc0000

    

Non-Secure

    

rwxl

24 0xc0000 0xc8000

    

Non-Secure

    

rwxl

25 0xc8000 0xd0000

    

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rwxl

26 0xd0000 0xd8000

    

Non-Secure

    

rwxl

27 0xd8000 0xe0000

    

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rwxl

28 0xe0000 0xe8000

    

Non-Secure

    

rwxl

29 0xe8000 0xf0000

    

Non-Secure

    

rwxl

30 0xf0000 0xf8000

    

Non-Secure

    

rwxl

31 0xf8000 0x100000

    

Non-Secure

    

rwxl

Non-secure callable region 0 placed in flash region 0 with size 32.

SRAM region

    

    

Domain

    

    

Permissions

00 0x00000 0x02000

    

Secure

    

    

rwxl

01 0x02000 0x04000

    

Secure

    

    

rwxl

02 0x04000 0x06000

    

Secure

    

    

rwxl

03 0x06000 0x08000

    

Secure

    

    

rwxl

04 0x08000 0x0a000

    

Secure

    

    

rwxl

05 0x0a000 0x0c000

    

Secure

    

    

rwxl

06 0x0c000 0x0e000

    

Secure

    

    

rwxl

07 0x0e000 0x10000

    

Secure

    

    

rwxl

08 0x10000 0x12000

    

Non-Secure

    

rwxl

09 0x12000 0x14000

    

Non-Secure

    

rwxl

10 0x14000 0x16000

    

Non-Secure

    

rwxl

11 0x16000 0x18000

    

Non-Secure

    

rwxl

12 0x18000 0x1a000

    

Non-Secure

    

rwxl

13 0x1a000 0x1c000

    

Non-Secure

    

rwxl

14 0x1c000 0x1e000

    

Non-Secure

    

rwxl

15 0x1e000 0x20000

    

Non-Secure

    

rwxl

16 0x20000 0x22000

    

Non-Secure

    

rwxl

17 0x22000 0x24000

    

Non-Secure

    

rwxl

18 0x24000 0x26000

    

Non-Secure

    

rwxl

19 0x26000 0x28000

    

Non-Secure

    

rwxl

20 0x28000 0x2a000

    

Non-Secure

    

rwxl

21 0x2a000 0x2c000

    

Non-Secure

    

rwxl

22 0x2c000 0x2e000

    

Non-Secure

    

rwxl

23 0x2e000 0x30000

    

Non-Secure

    

rwxl

24 0x30000 0x32000

    

Non-Secure

    

rwxl

25 0x32000 0x34000

    

Non-Secure

    

rwxl

26 0x34000 0x36000

    

Non-Secure

    

rwxl

27 0x36000 0x38000

    

Non-Secure

    

rwxl

28 0x38000 0x3a000

    

Non-Secure

    

rwxl

29 0x3a000 0x3c000

    

Non-Secure

    

rwxl

30 0x3c000 0x3e000

    

Non-Secure

    

rwxl

31 0x3e000 0x40000

    

Non-Secure

    

rwxl

Peripheral

    

    

Domain

    

    

Status

00 NRF_P0               Non-Secure

    

OK

01 NRF_CLOCK            Non-Secure

    

OK

02 NRF_RTC1             Non-Secure

    

OK

03 NRF_NVMC             Non-Secure

    

OK

04 NRF_UARTE1           Non-Secure

    

OK

05 NRF_UARTE2           Secure

    

    

SKIP

06 NRF_TWIM2            Non-Secure

    

OK

07 NRF_SPIM3            Non-Secure

    

OK

08 NRF_TIMER0           Non-Secure

    

OK

09 NRF_TIMER1           Non-Secure

    

OK

10 NRF_TIMER2           Non-Secure

    

OK

11 NRF_SAADC            Non-Secure

    

OK

12 NRF_PWM0             Non-Secure

    

OK

13 NRF_PWM1             Non-Secure

    

OK

14 NRF_PWM2             Non-Secure

    

OK

15 NRF_PWM3             Non-Secure

    

OK

16 NRF_WDT              Secure

    

    

SKIP

17 NRF_IPC              Non-Secure

    

OK

18 NRF_VMC              Non-Secure

    

OK

19 NRF_FPU              Non-Secure

    

OK

20 NRF_EGU1             Non-Secure

    

OK

21 NRF_EGU2             Non-Secure

    

OK

22 NRF_GPIOTE1          Non-Secure

    

OK

23 NRF_REGULATORS       Secure

    

    

SKIP

SPM: NS image at 0xc000

SPM: NS MSP at 0x2002cf68

SPM: NS reset vector at 0x14749

SPM: prepare to jump to Non-Secure image.

RE: Unable to add LTE Device on nRF Cloud

AndreasF — Mon, 14 Oct 2019 12:36:00 GMT

Hi.

Can you try to flash this hex file instead: It has logging enabled, and please post the result and a screenshot as well would be nice.

devzone.nordicsemi.com/.../asset_5F00_with_5F00_log.hex

Best regards,

Andreas

RE: Unable to add LTE Device on nRF Cloud

Moroccha — Fri, 11 Oct 2019 10:32:22 GMT

Hi, when I followed the procedure, only the following appeared:

***** Booting Zephyr OS v1.14.99-ncs2 *****

Asset Tracker application started

LTE LC config ...

RE: Unable to add LTE Device on nRF Cloud

AndreasF — Fri, 11 Oct 2019 08:01:59 GMT

Hi.

Could you turn of "Automatic Requests", turn on LLM and push the reset button on the nRF91 DK so that you get the correct bootup?

So that you only provide me with the "log text that is blue"?

Best regards,

Andreas

RE: Unable to add LTE Device on nRF Cloud

Moroccha — Thu, 10 Oct 2019 17:42:49 GMT

Hi, I attached the log file from LTE Link monitor after flashing the hex file:

devzone.nordicsemi.com/.../2019_2D00_10_2D00_10T17_5F00_36_5F00_36.009Z_2D00_log.txt

Also, here are the logs from the terminal:

AT+CFUN?

+CFUN: 1

OK

AT+CGSN=1

+CGSN: "352656100028474"

OK

AT+CGMI

Nordic Semiconductor ASA

OK

AT+CGMM

nRF9160-SICA

OK

AT+CGMR

mfw_nrf9160_1.0.1

OK

AT+CEMODE?

+CEMODE: 2

OK

AT%XCBAND=?

%XCBAND: (1,2,3,4,5,8,12,13,14,17,18,19,20,25,26,28,66)

OK

AT+CMEE?

+CMEE: 0

OK

AT+CMEE=1

OK

AT+CNEC?

+CNEC: 0

OK

AT+CNEC=24

OK

AT+CGEREP?

+CGEREP: 0,0

OK

AT+CGDCONT?

+CGDCONT: 0,"IP","ibasis.iot","10.160.104.79",0,0

OK

AT+CGACT?

+CGACT: 0,1

OK

AT+CGEREP=1

OK

AT+CIND=1,1,1

OK

AT+CEREG=2

OK

AT+CEREG?

+CEREG: 2,5,"02EC","0B320106",7

OK

AT+COPS=3,2

OK

AT+COPS?

+COPS: 0,2,"52501",7

OK

AT%XCBAND

%XCBAND: 3

OK

AT+CGDCONT?

+CGDCONT: 0,"IP","ibasis.iot","10.160.104.79",0,0

OK

AT+CGACT?

+CGACT: 0,1

OK

AT%CESQ=1

OK

AT+CESQ

+CESQ: 99,99,255,255,255,62

OK

AT%XSIM=1

OK

AT%XSIM?

%XSIM: 1

OK

AT+CPIN?

+CPIN: READY

OK

AT+CPINR="SIM PIN"

+CPINR: "SIM PIN",3

OK

AT+CIMI

204080813513780

OK

RE: Unable to add LTE Device on nRF Cloud

AndreasF — Thu, 10 Oct 2019 12:13:56 GMT

Hi.

Can you try to flash this: devzone.nordicsemi.com/.../asset_5F00_tracker.hex

And then provide me with logs when you run it?

Best regards,

Andreas