Zigbee commissioning issue

RE: Zigbee commissioning issue

Edvin — Wed, 27 Nov 2019 09:15:31 GMT

Are you sure you are using the correct channel? What coordinator did you use?

1: You need to sniff while the keys are being exchanged. If they are already in the network you need to make them "forget" each other. If you didn't pick up the keys, it should still display some packets, but it will not be able to decrypt it.

2: Make sure you sniff on the correct channel. I don't know how to know what channel you are on, but try all the different channels, and see where you keep getting packets.

BR,

Edvin

RE: Zigbee commissioning issue

abe — Tue, 26 Nov 2019 08:42:01 GMT

Hi, I tried with another coordinator, but the log stops after the first broadcast commands from the coordinator.
Maybe I need to change the connection keys?

RE: Zigbee commissioning issue

Edvin — Tue, 26 Nov 2019 08:18:14 GMT

Hello,

The sniffer log doesn't indicate any errors (except that the PIR device disconnects). They suggested that you try to connect it to another network with another coordinator, e.g. using Alexa. Compare the log in general, but specifically the Node Descriptor Response (packet #71 from the sniffer log). Does the device disconnect? Does the Node Descriptor Response look different?

Best regards,

Edvin

RE: Zigbee commissioning issue

Edvin — Fri, 22 Nov 2019 15:27:21 GMT

Hello,

I have asked the Zigbee team if they know what to do to prevent it to leave. Perhaps it is waiting for something that it doesn't receive. I'll let you know when I hear anything.

BR,

Edvin