nRF Connect install hangs on Windows

RE: nRF Connect install hangs on Windows

ovrebekk — Wed, 16 Mar 2022 14:44:04 GMT

I see you opened another ticket on this, which is better than resurrecting and old case, and I will let Simon handle this issue there.

Best regards
Torbjørn

RE: nRF Connect install hangs on Windows

mexco — Wed, 16 Mar 2022 01:27:15 GMT

I tried to update to 3.10.0 from 3.9.3, but stuck at 33%. Also, after unstall , manual removal of traces from Registery, Temporaray File, Program Files folders, the new Install does not proceed more than 33% even after a night long duration. The version 3.9.3 was working well. One day a notfication of new verion appeared. I clicked to update while in parallel SES was opened and I was working on some project in SES. Meanwhle, there was Wifi diconnectivity for some time. Then, the updat never recover. I tried all possible above mentioned methods.

RE: nRF Connect install hangs on Windows

Steven — Mon, 22 Mar 2021 14:52:21 GMT

For anyone else following this uninstall old versions and retry, this worked for me.

RE: nRF Connect install hangs on Windows

Steven — Mon, 22 Mar 2021 13:58:05 GMT

Any solutions for this? Windows 10, nrf connect 3.6.1 or 3.6.0 install hangs at 33%

RE: nRF Connect install hangs on Windows

ovrebekk — Fri, 06 Dec 2019 14:23:01 GMT

I have asked the dev team for some more tips on debugging this and I'm still waiting for a response.

I will do my best to get back to you on this early next week.

Best regards
Torbjørn

RE: nRF Connect install hangs on Windows

Ola Martin Lykkja — Wed, 04 Dec 2019 15:37:27 GMT

Segger software installed successfully from the link you gave. But nRF Connect Setup still hangs. "Installing, please wait...", grene progress bar at about 33%.

RE: nRF Connect install hangs on Windows

ovrebekk — Wed, 04 Dec 2019 15:29:32 GMT

Hi again

A tip I got was to try and install the latest J-Link manually. Then the nRF Connect installer won't try to do it, and should hopefully proceed:
https://www.segger.com/downloads/jlink/JLink_Windows_V654c.exe

Can you try installing that first and see if it works better?

Best regards
Torbjørn

RE: nRF Connect install hangs on Windows

ovrebekk — Wed, 04 Dec 2019 11:39:43 GMT

Sorry for the slow response, I had to ask the dev team for some help on this. I still haven't heard back but will try to get an update by tomorrow.

RE: nRF Connect install hangs on Windows

Ola Martin Lykkja — Mon, 02 Dec 2019 12:55:19 GMT

I left if running over night, but it did not complete. I cannot see any dialog or UAC Eleveation dialog.

RE: nRF Connect install hangs on Windows

ovrebekk — Mon, 02 Dec 2019 12:40:28 GMT

Hi Ola

Sometimes an installer will trigger a separate driver installer in the background, and until the second installer is confirmed and completed the initial installer will not complete. Could this be the case here?

Best regards
Torbjørn