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<?xml-stylesheet type="text/xsl" href="https://devzone.nordicsemi.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Trouble trying to upload firmware to a Thingy 91 via USB</title><link>https://devzone.nordicsemi.com/f/nordic-q-a/55849/trouble-trying-to-upload-firmware-to-a-thingy-91-via-usb</link><description>Hello, 
 I have a brand new Thingy 91 running the default asset tracker application connected to nrfCloud. 
 I wanted to build the asset_tracker myself and upload it to validate that I got the process right. 
 I followed the instructions to build the</description><dc:language>en-US</dc:language><generator>Telligent Community 13</generator><lastBuildDate>Mon, 30 Dec 2019 10:19:34 GMT</lastBuildDate><atom:link rel="self" type="application/rss+xml" href="https://devzone.nordicsemi.com/f/nordic-q-a/55849/trouble-trying-to-upload-firmware-to-a-thingy-91-via-usb" /><item><title>RE: Trouble trying to upload firmware to a Thingy 91 via USB</title><link>https://devzone.nordicsemi.com/thread/227048?ContentTypeID=1</link><pubDate>Mon, 30 Dec 2019 10:19:34 GMT</pubDate><guid isPermaLink="false">137ad170-7792-4731-bb38-c0d22fbe4515:d54b21ef-83fe-46cb-b523-a0da43d3800f</guid><dc:creator>XavierN</dc:creator><description>&lt;p&gt;See: &lt;a href="https://devzone.nordicsemi.com/f/nordic-q-a/55993/nrf9160dk-unable-to-connect"&gt;devzone.nordicsemi.com/.../nrf9160dk-unable-to-connect&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Trouble trying to upload firmware to a Thingy 91 via USB</title><link>https://devzone.nordicsemi.com/thread/226602?ContentTypeID=1</link><pubDate>Fri, 20 Dec 2019 14:21:30 GMT</pubDate><guid isPermaLink="false">137ad170-7792-4731-bb38-c0d22fbe4515:e597fd60-8248-4c24-bd98-aba60b1422d0</guid><dc:creator>XavierN</dc:creator><description>&lt;p&gt;Any suggestions before the weekend starts? &lt;span class="emoticon" data-url="https://devzone.nordicsemi.com/cfs-file/__key/system/emoji/1f642.svg" title="Slight smile"&gt;&amp;#x1f642;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Xavier&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Trouble trying to upload firmware to a Thingy 91 via USB</title><link>https://devzone.nordicsemi.com/thread/226525?ContentTypeID=1</link><pubDate>Fri, 20 Dec 2019 10:21:29 GMT</pubDate><guid isPermaLink="false">137ad170-7792-4731-bb38-c0d22fbe4515:ee582350-3ca7-4df6-a75d-e9ff77e09df4</guid><dc:creator>XavierN</dc:creator><description>&lt;p&gt;Hello &amp;Oslash;yvind,&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;I chose the merged.hex file this time but unfortunately I get the same message and as as soon as I push the &amp;quot;write&amp;quot; button the thingy boots normally.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Is there anything else I could check?&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Xavier&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Trouble trying to upload firmware to a Thingy 91 via USB</title><link>https://devzone.nordicsemi.com/thread/226511?ContentTypeID=1</link><pubDate>Fri, 20 Dec 2019 09:42:52 GMT</pubDate><guid isPermaLink="false">137ad170-7792-4731-bb38-c0d22fbe4515:cf05688c-d27b-4d3c-9dda-5ac5d45c5a59</guid><dc:creator>&amp;#216;yvind</dc:creator><description>&lt;p&gt;Hello,&amp;nbsp;&lt;/p&gt;
&lt;hr /&gt;
&lt;p&gt;Note that next week is Christmas holiday for the Nordic support team, and you must expect some delay in your answers. Full support is back at the beginning of January.&lt;/p&gt;
&lt;hr /&gt;
&lt;p&gt;I assume you are following the &lt;a href="https://infocenter.nordicsemi.com/topic/ug_thingy91/UG/thingy91/firmware_update/updating_appn_fw_9160_mcu.html"&gt;Update Application FW on nRF9160 using MCUboot&lt;/a&gt;? In nRF Connect - Programmer, what shows in the drop-down list?&lt;/p&gt;
[quote user=""]Is it the right choice to build for nrf9160_pca20035ns or should I build for nrf9160_pca20035?[/quote]
&lt;p&gt;&amp;nbsp;Yes, this is correct.&lt;/p&gt;
[quote user=""]How do I make sure the Thingy 91 is in MCUBoot mode?[/quote]
&lt;p&gt;&amp;nbsp;As you did correct:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;&lt;span&gt;Connect Nordic Thingy:91 to the PC using&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;a title="An industry standard that establishes specifications for cables and connectors and protocols for connection, communication, and power supply between computers, peripheral devices, and other computers." href="https://infocenter.nordicsemi.com/topic/ug_thingy91/dita_common/glossary/glossary.html#usb"&gt;&lt;dfn&gt;USB&lt;/dfn&gt;&lt;/a&gt;.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Put the Nordic Thingy:91 into application serial recovery mode by pushing the&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;span&gt;SW3&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;button while powering on.&lt;/span&gt;
&lt;ol&gt;
&lt;li&gt;&lt;span&gt;The device will not blink any LED&lt;/span&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Start&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;a href="https://infocenter.nordicsemi.com/topic/ug_nc_programmer/UG/nrf_connect_programmer/ncp_introduction.html"&gt;nRF Connect Programmer&lt;/a&gt;.&lt;/span&gt;
&lt;ol&gt;
&lt;li&gt;&lt;span&gt;Will show in Programmer app as PCA20035_&amp;lt;SN&amp;gt; with two&amp;nbsp;COM ports.&lt;/span&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&lt;li&gt;&lt;span&gt;Click&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;span&gt;Select device&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;and select the appropriate device entry from the drop-down list in the nRF Connect Programmer as shown in the following figure&lt;/span&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
[quote user=""]The build produces several .hex files: merged, app_signed, etc.. I chose app_signed since it is the one that appears on the help screenshot, is this the right one?[/quote]
&lt;p&gt;&amp;nbsp;No, this is not correct, you should use the merged.hex as this includes SPM and application. I will report this as a bug.&amp;nbsp;&lt;/p&gt;
[quote user=""]I am assuming that SW3 is the only visible button on the top of the device when the cover is removed, or is the SW3 button located on the under side and I need to remove the device from the case?[/quote]
&lt;p&gt;&amp;nbsp;You are correct! SW3 is the only visible button on top.&amp;nbsp;&lt;br /&gt;&lt;img alt=" " src="https://infocenter.nordicsemi.com/topic/ug_thingy91/UG/thingy91/getting_started/images/Thingy91_insert_sim.svg" /&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Let me know how it works with merged.hex.&lt;br /&gt;&lt;br /&gt;Kind regards,&lt;br /&gt;Øyvind&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>