cloud_connect failed: -95

RE: cloud_connect failed: -95

Heidi — Mon, 10 Feb 2020 09:15:10 GMT

Glad to hear!

RE: cloud_connect failed: -95

bensterl15 — Fri, 07 Feb 2020 17:07:07 GMT

Works perfectly now, thanks again 😃

RE: cloud_connect failed: -95

bensterl15 — Fri, 07 Feb 2020 16:57:35 GMT

Oh my bad! I clicked add device not download the certificate, I'll try again and hopefully this should work

RE: cloud_connect failed: -95

bensterl15 — Fri, 07 Feb 2020 16:50:35 GMT

Hi Heidi,

Thank you for your quick response! I successfully flashed the at_client_long_at_commands firmware you sent me and tried to go through the tutorial, but as soon as I try to input the device ID/HWID, I get the following error:

"There was an error adding your device. You might be trying to upgrade an older nRF91 development kit. Unless you update your device, you will have to click the "Have an old devkit without a PIN?" link below."

I tried to follow the instructions on the following page, but I can't connect to an LTE tower because cloud_connect fails with -95 anytime I try that. My board version is 0.8.2, but I got the same error on a 0.9.0 as well.

Please let me know how you suggest to proceed.

Thanks again,

Ben

RE: cloud_connect failed: -95

Heidi — Fri, 07 Feb 2020 12:40:29 GMT

Hi, it looks like there's something wrong with the nRF Cloud certificates on the modem. Can you run through this tutorial and then try again?

Here is an application that supports long AT commands: devzone.nordicsemi.com/.../nrf91dk_5F00_at_5F00_client_5F00_long_5F00_at_5F00_commands.hex

Yes, all errors are documented. However, there are two different error-libraries utilized, so you have to be aware of which one the application is using.

The asset_tracker application (which is what all the devices come shipped with) uses newlib, with the error codes found here. This is because the configuration NEWLBI_LIBC is enabled in this sample, as seen here.

If this config is not enabled in a sample, then it uses the minimal library, with error codes found here.

Hope this cleared up any confusion!

Best regards,

Heidi