Cant reconnect to nrfcloud/LTE network even though iBasis eSIM has been registered and already sent data

RE: Cant reconnect to nrfcloud/LTE network even though iBasis eSIM has been registered and already sent data

iBasis Tech Support — Mon, 06 Apr 2020 13:41:06 GMT

Hi Lea,

The switching logic is developed in house, within iBasis. This can be managed by either iBasis or by customers through APIs. Very large customers can also bring in their own profiles. For more details please contact us directly so we can agree to an NDA first.

Kind regards,

Iuliana

RE: Cant reconnect to nrfcloud/LTE network even though iBasis eSIM has been registered and already sent data

ziml — Fri, 03 Apr 2020 14:56:58 GMT

Hi Iuliana,

Thanks for the information.

Just out of curiosity, can you tell me who enables the profile switch, or in other words who provides the subscription management for the iBasis eSIM? iBasis itself?

Kind Regards,
Lea

RE: Cant reconnect to nrfcloud/LTE network even though iBasis eSIM has been registered and already sent data

iBasis Tech Support — Tue, 31 Mar 2020 11:52:19 GMT

Hi Lea,

Thank you for the message.

Referring strictly to the provisioning question:

The card itself has the capability to use different profiles, depending on the visited country. However, with the current Nordic integration, it is not possible to perform profile swaps, that is why it will register as roaming most of the time.

I will let Nordic Tech support comment on reconnecting to the nrfc lcloud part.

Kind regards,

Iuliana