https://devzone.nordicsemi.com/f/nordic-q-a/60019/help-to-install-the-new-ses-v4-52-under-linux-ubuntu-18Hello everyone, I ask for help to install the new version of SES in Ubuntu Linux 18, since the license is not recognized by the em nor the hardware, I can program the card using nrfConnect without any problem. Thank youen-USTelligent Community 13Fri, 24 Apr 2020 08:52:25 GMThttps://devzone.nordicsemi.com/thread/246422?ContentTypeID=1Fri, 24 Apr 2020 08:52:25 GMT137ad170-7792-4731-bb38-c0d22fbe4515:b9a58322-5fe9-4847-a49a-e837a2002aaaKarl Ylvisaker<p>Hello again,<br /><br />Were you able to resolve your problem?<br />There was recently a similar case where the customer had to open a Nordic project(instead of the default &quot;Hello&quot; project) for the license to activate properly.<br />Could you attempt this fix, and let me know if it solves your problem?<br /><br />Best regards,<br />Karl</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/245027?ContentTypeID=1Thu, 16 Apr 2020 13:50:17 GMT137ad170-7792-4731-bb38-c0d22fbe4515:489a97d2-a1c3-4325-b694-bf9679f7532dKarl Ylvisaker<p>Hello again,<br /><br />I was able to replicate this issue on a mint Ubuntu 18 VM, and suspect it might have something to do with the recent Segger update.<br />I have spoken with some colleagues, and they told me similar problems have been solved in the past by re-adding the license.<br /><br /><span>Since re-adding the license did not work for you, then you will need to contact Seggers customer support directly so they may take a closer look,&nbsp;</span><a href="https://www.segger.com/support/technical-support/">they are available here</a><span>.<br /><br /></span>Best regards,<br />Karl</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/244884?ContentTypeID=1Thu, 16 Apr 2020 07:59:33 GMT137ad170-7792-4731-bb38-c0d22fbe4515:e76f0d18-6d37-471a-9979-888d2fb2914fKarl Ylvisaker<p>Hello Gustavo,<br /><br />That does sound strange.<br />I will attempt to replicate this on an Ubuntu 18 VM, and get back to you with the results later today.<br /><br />Best regards,<br />Karl</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/244802?ContentTypeID=1Wed, 15 Apr 2020 16:46:10 GMT137ad170-7792-4731-bb38-c0d22fbe4515:2b0cf7c2-2525-4983-b21b-2dfa58eee8b2Gustavo Reynaga<p>Hi Karl, thanks for answering, I have tried the most usual, delete the license, reinstall it, delete the program, reinstall it, several times, I do not know if it will be a problem of permissions in Linux, but it is my laptop and I have SUDO rights I hope you can help me, greetings</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/244752?ContentTypeID=1Wed, 15 Apr 2020 13:30:54 GMT137ad170-7792-4731-bb38-c0d22fbe4515:9d02cf5f-0cd8-4607-a5ee-8097d454d3b0Karl Ylvisaker<p>Hello,<br /><br />That seems strange.&nbsp;<br />Your Manage Activations page looks correct.. I will ask some colleagues if any of them have seen this before.<br />Could you try deleting the license and then re-adding it, to see if that updates the header?&nbsp;<br /><br />Best regards,<br />Karl</p><div style="clear:both;"></div>