Issue updating the firmware on a new Thingy:91 to the latest version

RE: Issue updating the firmware on a new Thingy:91 to the latest version

Heidi — Wed, 05 Aug 2020 09:39:31 GMT

Hi! There is a new version of the Programmer application available now that should take care of this issue. Please try it. :)

Best regards,

Heidi

RE: Issue updating the firmware on a new Thingy:91 to the latest version

Stian Røed Hafskjold — Fri, 31 Jul 2020 13:49:52 GMT

Hi,

Can you try to update the modem using an external debugger instead?

https://infocenter.nordicsemi.com/topic/ug_nc_programmer/UG/nrf_connect_programmer/ncp_updating_modem_thingy91_debugprobe.html?cp=8_3_1_6_1_1

Also check out this post:

https://devzone.nordicsemi.com/f/nordic-q-a/64057/cannot-update-firmware-on-thingy-91-using-nrf-connect-v3-4-1---programmer-on-windows-10

RE: Issue updating the firmware on a new Thingy:91 to the latest version

spkane31 — Sun, 19 Jul 2020 22:59:58 GMT

Hi Stian, when should I anticipate a response to our issue? It's been over a week and a half since I originally filed the issue now. Thanks for your help!

RE: Issue updating the firmware on a new Thingy:91 to the latest version

Stian Røed Hafskjold — Tue, 14 Jul 2020 14:45:26 GMT

Hi! Because of summer vacation there will be some delays in the response. I will have a look at this during the week. Let me know if this is an urgent issue.