nRF Connect SDK v3.4.1 and Nordic Thingy 91 doesn't work correctly with Linux Elementary OS 5.1.6 Hera

RE: nRF Connect SDK v3.4.1 and Nordic Thingy 91 doesn't work correctly with Linux Elementary OS 5.1.6 Hera

Øyvind — Wed, 29 Jul 2020 08:56:12 GMT

Hello again,

the issue might be Elementary OS itself, if there are GUI related errors, the operating system might not provide standard functionality to electron (engine of nRFConnect) to open standard dialogs (like open file dialog). If this is the case the only option is to use Ubuntu, since we cannot provide support for other distributions.

Please check that you have installed nrf-udev (https://github.com/NordicSemiconductor/nrf-udev/releases/tag/v1.0.1) and J-Link Software and Documentation pack for Linux as they are dependencies to use nRF Connect for Desktop.

Kind regards,
Øyvind

RE: nRF Connect SDK v3.4.1 and Nordic Thingy 91 doesn't work correctly with Linux Elementary OS 5.1.6 Hera

Jackhead — Wed, 29 Jul 2020 07:44:42 GMT

I've downloaded everything like it was suggested. The problem is that the nRF Connect SDK doesn't open a window if I click on"update modem" and it doesn't open a windows when I use "add hex file - browse" either so there must be a bug in the SDK I think.

I tried the same things on a windows laptop and everything works as it should so I think the problem is in the combination of linux and the SDK.

RE: nRF Connect SDK v3.4.1 and Nordic Thingy 91 doesn't work correctly with Linux Elementary OS 5.1.6 Hera

Øyvind — Tue, 28 Jul 2020 13:57:47 GMT

Hello,

Have you downloaded the nrf9160 modem FW? When updating the modem of Thingy:91, please add the .zip file (do not extract modem FW .zip file) after clicking Update Modem in the programmer app. If you are not able to update the modem FW, please try to update the modem FW using nRF Connect for Desktop v3.3.0.

After updating the modem FW you will need to reprogram the application of the Thinyg:91. This is available through the precompiled FW package, with the following content:
devzone.nordicsemi.com/.../CONTENTS.txt

Make sure to use "Application images, updated over USB, HEX format" if updating the application via MCUboot.

Regarding issues with GUI in Linux Elementary OS, I will forward this to our GUI team.

Kind regards,
Øyvind