nRF 52832 Configuration Problems with nRFgo Studio

RE: nRF 52832 Configuration Problems with nRFgo Studio

Karl Ylvisaker — Wed, 19 Aug 2020 09:10:37 GMT

Hello Polimarte,

[quote user="polimarte "]I resolved my issue. Yes, i use the DK to program the board.I thought that was a software problem but I have connected in a wrong way the breakout to the DK (1-NF and C-2). Now it is all working fine. [/quote]

I am glad to hear that we were able to identify and resolve your issue, and that all now is working as expected.

[quote user="polimarte "]Thanks for the time to me dedicated,[/quote]

It is no problem at all, I am happy to help!

Please do not hesitate to open a new ticket in the future if you should encounter any other issues or questions.

Good luck with your development!

Best regards,
Karl

RE: nRF 52832 Configuration Problems with nRFgo Studio

polimarte — Wed, 19 Aug 2020 08:53:01 GMT

I resolved my issue. Yes, i use the DK to program the board.I thought that was a software problem but I have connected in a wrong way the breakout to the DK (1-NF and C-2). Now it is all working fine.

Thanks for the time to me dedicated,

polimarte

RE: nRF 52832 Configuration Problems with nRFgo Studio

Karl Ylvisaker — Mon, 17 Aug 2020 10:16:49 GMT

Hello again Polimarte,

[quote user="polimarte "]Yes exactly the device manager looks correct and also on the Studio i can see the DK detected, but i have still the error that you cited when i try to erase the boards. What i can do to solve that? [/quote]

Thank you for confirming this.

Could you verify / attempt the following solutions:

- Could you ensure that the connection is correct and non-faulty? I have heard from colleagues that this error can occur if the SWD lines are faulty.
- Could you ensure that the breakout board is powered through the SWD?
- Could you run the JLinkDLLUpdater located in /Program files (x86)/SEGGER/Jlink/?

I assumed that you are using the debugger on the nRF52 DK to program and debug the SparkFun breakout board. Is this correct?

I look forward to resolving this situation together!

Best regards,
Karl

RE: nRF 52832 Configuration Problems with nRFgo Studio

polimarte — Fri, 14 Aug 2020 17:32:33 GMT

Yes exactly the device manager looks correct and also on the Studio i can see the DK detected, but i have still the error that you cited when i try to erase the boards. What i can do to solve that?

Thanks,

polimarte

RE: nRF 52832 Configuration Problems with nRFgo Studio

Karl Ylvisaker — Fri, 14 Aug 2020 13:36:52 GMT

Hello Polimarte,

[quote user="polimarte "]It seems ok, also nRFgo Studio detect correclty the DK.[/quote]

By this, do you mean that the issue with nRF Go Studio is resolved?
- Are you now able to erase the boards, using nrfjprog / nRF Go Studio?
Or are you just clarifying that the device manager picture looks normal, and you are still seeing the "unable to find or open the jlinkarm dll" error in nRF Go Studio?

Best regards,
Karl

RE: nRF 52832 Configuration Problems with nRFgo Studio

polimarte — Fri, 14 Aug 2020 11:22:32 GMT

[quote userid="87869" url="~/f/nordic-q-a/64793/nrf-52832-configuration-problems-with-nrfgo-studio/264563"]I would perhaps then suggest working with the tools provided by ANT themselves.[/quote]

Thanks for the hint, i will check this out.

[quote userid="87869" url="~/f/nordic-q-a/64793/nrf-52832-configuration-problems-with-nrfgo-studio/264563"] see that you are using nrfjprog version 8.5 - could you update your nrfjprog to the newest version?[/quote]

I have updated the command line tools to the latest version.

[quote userid="87869" url="~/f/nordic-q-a/64793/nrf-52832-configuration-problems-with-nrfgo-studio/264563"]What shows up when you connect a board to the PC via USB - does the JLink show up under "Ports" in Device Manager?[/quote]

It seems ok, also nRFgo Studio detect correclty the DK.

Thanks,

polimarte

RE: nRF 52832 Configuration Problems with nRFgo Studio

Karl Ylvisaker — Fri, 14 Aug 2020 08:06:59 GMT

Hello,

[quote user="polimarte "]I need to work only in ANT.[/quote]

Thank you for clarifying this.
Since nRF Go Studio is legacy, I would perhaps then suggest working with the tools provided by ANT themselves.
Have you taken a look at the tools they offer?
I see that you are using nrfjprog version 8.5 - could you update your nrfjprog to the newest version?

[quote user="polimarte "]This is a try to recover (i want to upload the softdevice) with the first having connected only the DK and the second one with both the DK and the nRF52832 breakout.[/quote]

It seems that nrfjprog is unable to detect the boards.
Could you ensure that windows have properly
What shows up when you connect a board to the PC via USB - does the JLink show up under "Ports" in Device Manager?

Best regards,
Karl

RE: nRF 52832 Configuration Problems with nRFgo Studio

polimarte — Thu, 13 Aug 2020 17:45:04 GMT

[quote userid="87869" url="~/f/nordic-q-a/64793/nrf-52832-configuration-problems-with-nrfgo-studio/264506"]Will you be doing BLE and ANT, or just ANT?[/quote]

I need to work only in ANT.

[quote userid="87869" url="~/f/nordic-q-a/64793/nrf-52832-configuration-problems-with-nrfgo-studio/264506"] ' nrfjprog -v ' in a windows command prompt, what does it output?[/quote]

This is a try to recover (i want to upload the softdevice) with the first having connected only the DK and the second one with both the DK and the nRF52832 breakout.

[quote userid="87869" url="~/f/nordic-q-a/64793/nrf-52832-configuration-problems-with-nrfgo-studio/264506"]Looking forward to resolving this issue together![/quote]

Thanks a lot!

polimarte

RE: nRF 52832 Configuration Problems with nRFgo Studio

Karl Ylvisaker — Thu, 13 Aug 2020 14:08:55 GMT

I understand, thanks for the explanation.
Will you be doing BLE and ANT, or just ANT?

[quote user="polimarte "]The connect seems to me useful to manage low energy Bluetooth, right? [/quote]

Yes, the nRF Connect does unfortunately not have any ANT modules yet.

[quote user=""]Than i installed the NFgo Studio. The error was "make sure nrfjprog is installed". I tried different installation orders but nothing changed.[/quote]

Going back to your original ticket: what do you see when you write the command : ' nrfjprog -v ' in a windows command prompt, what does it output?
We will need to make sure that nrfjprog is properly installed before we can proceed with the installation troubleshooting.

Looking forward to resolving this issue together!

Best regards,
Karl

RE: nRF 52832 Configuration Problems with nRFgo Studio

polimarte — Thu, 13 Aug 2020 11:45:56 GMT

Thanks, I would like to use nRF go studio because I need to handle ant modules. The connect seems to me useful to manage low energy Bluetooth, right?

RE: nRF 52832 Configuration Problems with nRFgo Studio

Karl Ylvisaker — Thu, 13 Aug 2020 10:47:43 GMT

Hello,

[quote user=""]I have purchased an nRF52832 DK and the nRF52832. I'm a newbie to embedded systems, and nordic products. I just started to understand things on the nRF52 sdk and documentation online. [/quote]

That is no problem at all. Welcome!

[quote user=""]I have problems in the configuration of nRFgo Studio and the communication of the DK with my sparkfun breakout of nRF52832.[/quote]

If I may ask, is there a particular reason for why you would like to use nRF Go Studio instead of nRF Connect?
As written on the nRF Go Studio's page we no longer recommend using it for nRF 52 series devices. Instead, we recommend nRF Connect.
If you are certain that it is nRF Go Studio you would like to use, then let me know and I will help you get started with it right away.

You might also find it useful to have a look at this page which contains links and descriptions of the most important software and tools when developing with nRF products.

Do not hesitate to ask if anything should be unclear, or if you should encounter any issues or questions!

Best regards,
Karl