Thingy:9160 iBasis sim will not activate.

RE: Thingy:9160 iBasis sim will not activate.

iBasis Tech Support — Tue, 06 Oct 2020 07:17:15 GMT

Hi,

All the checks are in place and registration should be possible now. Please give it another go and confirm.

Kind regards

iBasis Tech Support

iBasis Tech Support — Mon, 05 Oct 2020 07:18:36 GMT

Hi,

I will check if something is blocking the activation. Reverting soon.

iBasis Tech Support

maharshi — Sat, 03 Oct 2020 14:57:24 GMT

HI CAN YOU PLEASE HELP ACTIVATE SIM card 893108931810430574 , 893108001907353413

I am getting error "There was an error submitting your user information. This SIM cannot be activated."

iBasis Tech Support — Tue, 01 Sep 2020 12:21:14 GMT

Hi,

The issue with registrations should be fixed now. Please give it another go and let me know if you still encounter that message.

Kind regards,

iBasis Tech Support

matt.heins — Mon, 31 Aug 2020 17:07:16 GMT

I've got the same problem. I've tried two SIM cards so far. Cannot activate them.

Oliver NMBU — Fri, 28 Aug 2020 12:11:41 GMT

sent

iBasis Tech Support — Fri, 28 Aug 2020 11:12:57 GMT

Hi, please send me a message with the sim ICCID/email address and name. Thank you.

iBasis Tech support