Cannot connect DK or Thingy to nrfcloud

RE: Cannot connect DK or Thingy to nrfcloud

Didrik Rokhaug — Thu, 17 Sep 2020 13:55:53 GMT

I take it that you managed to connect your device to nRF Cloud now?

matt.heins — Thu, 17 Sep 2020 12:25:50 GMT

Sorry for the delay. This was a certificates problem.

Didrik Rokhaug — Thu, 03 Sep 2020 15:29:44 GMT

Hi.

Before your DK can be added to your nRF Cloud account, the device must be connected to nRF Cloud.

On a nRF91DK, LED 3 and 4 should blink together when the device is ready to be added to your account.

In addition, the log should say something similar to "Add device to cloud account. Waiting for cloud association...".

If your device does not get to that stage, could you send me the log from the application?

Best regards,

Didrik