https://devzone.nordicsemi.com/f/nordic-q-a/66055/cloud-gateway-api-giving-stale-valuesI have a custom BLE service that works correctly with nRF Connect. When I use the API, though, it sends me the same value repeatedly and does not update to reflect new values. Note the following two images which show that the BLE service value updatesen-USTelligent Community 13Mon, 21 Sep 2020 10:17:10 GMThttps://devzone.nordicsemi.com/thread/270538?ContentTypeID=1Mon, 21 Sep 2020 10:17:10 GMT137ad170-7792-4731-bb38-c0d22fbe4515:66186e8e-73b2-404d-8530-fd5f8ef01e43&#216;yvind<p>Hello again,&nbsp;<br /><br />Looking at the <a href="https://api.nrfcloud.com/v1#operation/FetchCharacteristicValue">API call you are using</a>, the documentation states:&nbsp;<br /><br /><span>Fetch the latest characteristic value that is cached as part of the device state in our database. It may not fetch the latest characteristic value that is on the device (which can take a quite long to retrieve directly via a REST). <strong>Therefore, this value can be stale</strong>. If you want the latest it is best to first call the&nbsp;</span><code>StartBLEDeviceDiscovery</code><span>&nbsp;</span><a href="https://api.nrfcloud.com/v1#operation/StartBLEDeviceDiscovery">endpoint</a><span>&nbsp;to force a rediscovery of the BLE device state.<br /><br /></span>Kind regards,<br />Øyvind</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/270513?ContentTypeID=1Mon, 21 Sep 2020 09:19:38 GMT137ad170-7792-4731-bb38-c0d22fbe4515:5582d75a-5e67-4ad6-8094-30b09567c3f7&#216;yvind<p>Hello <a href="https://devzone.nordicsemi.com/members/mr1">MR1</a>,&nbsp;</p> <p>My apologies for the late reply. I will need to forward this to our nRF Cloud team. I expect to have an answer within tomorrow or Wednesday.&nbsp;<br /><br /></p> <p>Thank you for your patience.&nbsp;<br /><br />Kind regards,&nbsp;<br />Øyvind</p><div style="clear:both;"></div>