OTA update using nRF Android Toolbox Application getting failed

RE: OTA update using nRF Android Toolbox Application getting failed

Hung Bui — Fri, 20 Nov 2020 10:04:55 GMT

Please try to remove the '+' in the file name and check if it works ? I tried here with "BM+S42_Central_ATEX_V3_12_0002_FWupdate_OTA_DTM.zip" and nRF COnnect still said that it's Invalid file.
But if I tried with "BMS42_Central_ATEX_V3_12_0002_FWupdate_OTA.zip" or "BMS42_Central_ATEX_V3_12_0002_FWupdate_OTA_DTM.zip" it worked

RE: OTA update using nRF Android Toolbox Application getting failed

Nordic Chipset — Fri, 20 Nov 2020 03:48:10 GMT

Hi Hung,

My Default Name of the OTA Package is "BM+S42_Central_ATEX_V3_12_0002_FWupdate_OTA.zip" for which the package shows as Invalid File. But If I change the name to "BM+S42_Central_ATEX_V3_12_0002_FWupdate_OTA_DTM.zip" or “SBS4604_V3.12.0002_with_DTM.zip” both the things are working fine. I do not see any limitations to the naming conventions for the OTA related to chipset. Looks like the Android App is not allowing the package with the default names. But with other nRF52832 OTA package, I could able to succeed with the default names without any modifications.

RE: OTA update using nRF Android Toolbox Application getting failed

Hung Bui — Thu, 19 Nov 2020 15:27:05 GMT

Hi,

I suspect that the file name has some invalid characters. Could you show the name of the file that you are having issue ? I would avoid special characters such as '+', '.' and others.