nRF Connect v3.6.1 and PPK2 timing problem

RE: nRF Connect v3.6.1 and PPK2 timing problem

Vidar Berg — Mon, 26 Apr 2021 11:08:36 GMT

Ok, it's unfortunate that it didn't help, but thanks for confirming. I have added this info an internal bug report.

Do you know there may be an bios update with the AMD AGESA v1.2.0.2 patch available for your motherboard? In that case, you may consider try updating the bios. This patch addresses some USB issues seen on some more recent AMD systems (b450/x470/b550/x570 motherboards).

RE: nRF Connect v3.6.1 and PPK2 timing problem

Hiko_sv — Fri, 23 Apr 2021 04:59:08 GMT

I tried on two usb hubs on AMD and Intel systems. The result has not changed

RE: nRF Connect v3.6.1 and PPK2 timing problem

Vidar Berg — Thu, 22 Apr 2021 10:46:30 GMT

Could you try to connect the PPK via a USB hub? Thanks

RE: nRF Connect v3.6.1 and PPK2 timing problem

Hiko_sv — Thu, 22 Apr 2021 10:24:26 GMT

There is no problem on the Intel system. Everything is displayed correctly.

RE: nRF Connect v3.6.1 and PPK2 timing problem

Vidar Berg — Thu, 22 Apr 2021 09:52:21 GMT

Do you have another PC you can try this on? I'm still not able to replicat this on my work computer.

RE: nRF Connect v3.6.1 and PPK2 timing problem

Hiko_sv — Thu, 22 Apr 2021 03:57:31 GMT

The system report is not generated and i have an AMD system

RE: nRF Connect v3.6.1 and PPK2 timing problem

Vidar Berg — Wed, 21 Apr 2021 17:08:39 GMT

The report should open automatically once its generated, so it sounds like that's not working properly either.

But do you have an AMD system, or Intel?

RE: nRF Connect v3.6.1 and PPK2 timing problem

Hiko_sv — Wed, 21 Apr 2021 12:38:23 GMT

I don't know if a system report is generated.
The log says "creating a system report ..." and nothing happens.
Is this normal behavior? If so, where to find this system report?

RE: nRF Connect v3.6.1 and PPK2 timing problem

Vidar Berg — Fri, 16 Apr 2021 09:10:00 GMT

I'm not able to replicate this timing discrepancy on my intel PC, but I found some other reports suggesting it may be a problem with some AMD systems. Would you mind creating a system report for you PC and post here?

RE: nRF Connect v3.6.1 and PPK2 timing problem

Hiko_sv — Thu, 15 Apr 2021 12:35:29 GMT

the selected gray area is actually 20 seconds!

RE: nRF Connect v3.6.1 and PPK2 timing problem

Vidar Berg — Mon, 22 Feb 2021 12:59:28 GMT

Hello,

The time domains looks to be correct as far as I can tell. The full window is 24.57 seconds, while the selected gray area is 10.29 seconds. Please let me know if I'm overlooking something.