After updating the software with nRFtoolbox, my device doesn't advertising.

RE: After updating the software with nRFtoolbox, my device doesn't advertising.

Amanda Hsieh — Fri, 16 Apr 2021 13:14:52 GMT

<error> app: Received a fault! id: 0x00004002, pc: 0x00000000, info: 0x2000FFB8

The fault id indicates that an NRF_FAULT_ID_SDK_ASSERT has occurred somewhere in your code. I'm not sure why this would happen upon connection, but you can read out the assert_info_t struct stored at 0x2000FFB8 to find the line number and file name of where occurred.

E.g.,

assert_info_t * p_info = (assert_info_t *) 0x2000FFB8 ;
NRF_LOG_ERROR("ASSERTION FAILED at %s:%u",
p_info->p_file_name,
p_info->line_num);

-Amanda H.

RE: After updating the software with nRFtoolbox, my device doesn't advertising.

cemalb — Mon, 05 Apr 2021 08:44:36 GMT

Hi.
I could not take care of this problem for a long time due to my busy schedule. now I am dealing with this problem again.

I checked what you said.

[quote userid="77782" url="~/f/nordic-q-a/72906/after-updating-the-software-with-nrftoolbox-my-device-doesn-t-advertising/300969#300969"]nrf_bootloader_init() -> nrf_bootloader_fw_activate() which returns ACTIVATION_NONE, due to your log (Can you check whether the switch (p_bank->bank_code) case is NRF_DFU_BANK_INVALID or something else?)[/quote]

p_bank->bank_code value is 0x00000000.

[quote userid="77782" url="~/f/nordic-q-a/72906/after-updating-the-software-with-nrftoolbox-my-device-doesn-t-advertising/300969#300969"]Then when nrf_bootloader_init() returns ACTIVATION_NONE, it should call dfu_enter_check(). Does this return? Is it called?[/quote]

Yes, I put a breakpoint there. Calling dfu_enter_check () function after ACTIVATION_NONE.

RE: After updating the software with nRFtoolbox, my device doesn't advertising.

Amanda Hsieh — Fri, 19 Mar 2021 14:09:28 GMT

Hi,

Are you using the unmodified example?

Can you check if the flow is something like the following:

nrf_bootloader_init() -> nrf_bootloader_fw_activate() which returns ACTIVATION_NONE, due to your log (Can you check whether the switch (p_bank->bank_code) case is NRF_DFU_BANK_INVALID or something else?)

Then when nrf_bootloader_init() returns ACTIVATION_NONE, it should call dfu_enter_check(). Does this return? Is it called?

id: 0x00004002 means NRF_FAULT_ID_SDK_ASSERT.

-Amanda H.

RE: After updating the software with nRFtoolbox, my device doesn't advertising.

cemalb — Fri, 19 Mar 2021 12:03:12 GMT

Hi,

I debugged with the pca10040_ble_debug example. Log outputs are as follows:

devzone.nordicsemi.com/.../Yeni-Metin-Belgesi.txt

RE: After updating the software with nRFtoolbox, my device doesn't advertising.

Amanda Hsieh — Thu, 18 Mar 2021 07:47:28 GMT

Hi,

You should use the project under nRF5_SDK_15.3.0\examples\dfu\secure_bootloader\pca10040_ble_debug to get the debug log with segger or J-Linker RTT View. Are you able to provide the log? Thanks.

-Amanda H.

RE: After updating the software with nRFtoolbox, my device doesn't advertising.

cemalb — Wed, 17 Mar 2021 13:11:53 GMT

Hi,

[quote userid="77782" url="~/f/nordic-q-a/72906/after-updating-the-software-with-nrftoolbox-my-device-doesn-t-advertising/300391#300391"]Which version SDK/Softdevice are you using?[/quote]

I am using sdk 15.3.0 and s132.

[quote userid="77782" url="~/f/nordic-q-a/72906/after-updating-the-software-with-nrftoolbox-my-device-doesn-t-advertising/300391#300391"]How do you generate the updated package? Please post the command you are using.[/quote]

I am using this command:

2-N5ftrrfutil pkg generate --hw-version 52 --sd-req 0xB7 --application-version 1 --application abc.hex --key-file private.pem app_dfu_package.zip

[quote userid="77782" url="~/f/nordic-q-a/72906/after-updating-the-software-with-nrftoolbox-my-device-doesn-t-advertising/300391#300391"]Do you see the device adverse as DfuTrag after programming the softdevice and bootloader?[/quote]

- Yes,When I press DFU in nRFToolbox, my device appears as DfuTrag.

[quote userid="77782" url="~/f/nordic-q-a/72906/after-updating-the-software-with-nrftoolbox-my-device-doesn-t-advertising/300391#300391"]Do you see any errors from the bootloader (use _debug version bootloader, you can see the log in segger or RTT view) while/after updating the package?[/quote]

I don't know exactly how to do this.

RE: After updating the software with nRFtoolbox, my device doesn't advertising.

Amanda Hsieh — Wed, 17 Mar 2021 12:27:11 GMT

Hi,

Which version SDK/Softdevice are you using?

How do you generate the updated package? Please post the command you are using.

Do you see the device adverse as DfuTrag after programming the softdevice and bootloader?

Do you see any errors from the bootloader (use _debug version bootloader, you can see the log in segger or RTT view) while/after updating the package?

-Amanda H.